Michael Bergstrom
Allentown
Summary
Sales professional with 15 year history of exceeding targets and developing new strong client relationships. Known for adaptability and results-driven approach in dynamic environments. Brings collaborative mindset and proficiency in sales strategy development and execution.
Overview
18
18
years of professional experience
Work History
Senior Sales Executive
Zimmer Biomet
Lehigh Valley Allentown, PA
08.2022 - Current
- Developed strategic sales plans to drive market growth and expand customer base.
- Fostered relationships with key healthcare professionals to enhance product adoption and brand loyalty.
- Conducted in-depth product presentations and training sessions for medical staff on new technologies.
- Analyzed market trends to identify opportunities for competitive positioning and revenue enhancement.
- Mentored junior sales team members, providing guidance on best practices and effective selling techniques.
- Drove successful negotiations resulting in long-term contracts with major healthcare providers and institutions.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Expanded market presence by pursuing lucrative leads and seeking to close deals.
- Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike.
- Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
- Championed a customer-centric approach within the sales team, fostering an environment where client satisfaction was always prioritized.
- Sold Product to new and established customers.
- Developed relationships with high-profile clientele by successfully employing personal sales techniques.
- Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over $3.4M in competitive Health Systems in 2025
- Achieved sales goals and targets by cultivating and securing new customer relationships.
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Built diverse and consistent sales portfolio.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Salesperson
J&J Depuy
Reading, PA
01.2012 - 08.2022
- Engaged customers to identify needs and recommend appropriate products.
- Demonstrated product features and benefits to enhance customer experience.
- Assisted in inventory management, ensuring stock levels met demand.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Collaborated with team members to achieve sales targets consistently.
- Developed and maintained strong working relationships with professionals within assigned territory.
Front Desk Agent
Sheraton Hotel & Resorts
Clearwater Beach, FL
10.2007 - 11.2011
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving concerns promptly.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Oversaw scheduling of staff shifts to optimize front desk coverage during peak hours.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
Education
Bachelor of Arts - Sports Management
Georgia College And State University
Milledgeville, GA05-2007
No Degree - Transferred To Georgia College & State
West Chester University of Pennsylvania
West Chester, PA05-2002
Skills
- Sales strategy development
- Customer relationship development
- Strategic relationship management
- Skilled in conflict resolution through negotiation
- Engaging sales presentations
- Team collaboration enhancement
- Geographic growth strategy
- Securing client commitments
- New market development
- Sales proficiency
- Sales team development
Accomplishments
Athletic experiences molded me into a very competitive, self driven and team oriented young man. I have continued to model my professional life with the same spirit. I understand their is no I in TEAM! Building team bonds come natural to me and really enjoy building a customer focused team as well as a sales and service team. My competitiveness drives me to out work, out smart my competition and keeps me on top of sales performance and customer retention.
Timeline
Senior Sales Executive
Zimmer Biomet
08.2022 - Current
Salesperson
J&J Depuy
01.2012 - 08.2022
Front Desk Agent
Sheraton Hotel & Resorts
10.2007 - 11.2011
Bachelor of Arts - Sports Management
Georgia College And State University
No Degree - Transferred To Georgia College & State
West Chester University of Pennsylvania