Michael Brown
Limerick
Summary
Restaurant Manager experienced in team management, customer engagement, and inventory control. Fostered positive work environments and improved operational outcomes through effective communication and project management. Addressed challenges proactively to optimize processes and support team goals.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Uno Pizzeria & Grill
09.2021 - Current
- Oversaw daily operations to ensure efficient service and guest satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Managed inventory control processes, reducing waste through improved ordering practices.
- Analyzed customer feedback to drive menu improvements and service enhancements.
- Fostered a positive work environment through effective team communication and conflict resolution.
- Ensured compliance with health and safety regulations to maintain high standards of cleanliness.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
- Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Pool Technician
Crystal Blue
02.2020 - 10.2020
- Utilized advanced water testing technology to analyze chemical balance and sanitation levels.
- Conducted regular inspections and maintenance of pool systems to ensure optimal functionality.
- Developed preventative maintenance schedules, enhancing service reliability and customer satisfaction.
Us Army Armored Crewman
US Army
02.2017 - 12.2019
- Operated armored vehicles in various terrains to ensure mission success.
- Conducted maintenance and repairs on equipment to enhance operational readiness.
- Collaborated with team members to execute tactical maneuvers during live operations.
- Trained junior crew members on vehicle operation and safety protocols.
- Implemented safety procedures to minimize risks during high-stakes missions.
- Collaborated with fellow crewmen to develop effective strategies for overcoming obstacles and completing missions efficiently.
- Participated in numerous training exercises, honing essential skills for combat readiness and effectiveness.
- Demonstrated adaptability by quickly learning new technologies and adjusting to changing mission requirements.
- Improved crew safety by implementing rigorous training exercises and adhering to standard operating procedures.
- Maintained accountability for sensitive items such as weapons, night vision goggles, and communications equipment, reducing incidents of loss or damage.
- Developed strong communication skills while coordinating with other crew members during high-stress situations.
- Contributed to mission planning efforts by providing accurate assessments of terrain conditions and potential hazards.
- Handled ammunition safely, minimizing risk to fellow crew members and weapon systems.
Education
High School Diploma -
Spring-Ford Highschool
Royersford, PA06-2016
Skills
- Inventory management
- Customer engagement
- Team management
- Employee supervision
- Time management
- Attention to detail
- Critical thinking
- Computer skills
- Calm under pressure
- Flexible and adaptable
- Dependable and responsible
- Active listening
Accomplishments
Soldier of The Month: Awarded Soldier of The Month while apart of the 5-7 Cavalry unit during rotation in South Korea by competing against other soldiers who were hand selected by their Company's
Soldier of The Quarter: Awarded Soldier of The Quarter while apart of the 5-7 Cavalry unit during rotation in South Korea by competing against soldiers who won the previous Soldier of The Month
Order of The Spur: Endured days of hard work to earn the authorization and wear of the silver spurs in military uniform
Timeline
Restaurant Manager
Uno Pizzeria & Grill
09.2021 - Current
Pool Technician
Crystal Blue
02.2020 - 10.2020
Us Army Armored Crewman
US Army
02.2017 - 12.2019
High School Diploma -
Spring-Ford Highschool