Michael Derr
williamsport
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin Donuts
06.2025 - 08.2025
- Assisted in maintaining cleanliness and organization of work areas.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Operated kitchen equipment safely while preparing food items efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Learned safety protocols and adhered to health regulations consistently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Adapted quickly to changing tasks and priorities in fast-paced environment.
- Supported inventory management by restocking supplies as needed.
Crew Member
Arbys
11.2023 - 05.2024
- Assisted in maintaining cleanliness and organization of work areas.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Operated kitchen equipment safely while preparing food items efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Supported inventory management by restocking supplies as needed.
- Learned safety protocols and adhered to health regulations consistently.
Team Memebr
Eds Market
04.2023 - 11.2023
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to ensure seamless operations during peak hours.
- Maintained cleanliness and organization of work area, adhering to safety standards.
- Monitored product quality, ensuring compliance with company standards and customer satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Crew Member
Arbys
10.2021 - 04.2023
- Assisted in maintaining cleanliness and organization of work areas.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Operated kitchen equipment safely while preparing food items efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Supported inventory management by restocking supplies as needed.
- Engaged in training sessions to enhance product knowledge and service skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Adapted quickly to changing tasks and priorities in fast-paced environment.
Education
High School Diploma -
Williamsport Area High School
Williamsport, PA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Visual communication
- Heavy lifting
- Food preparation
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Safety awareness
- Inventory restocking
Timeline
Crew Member
Dunkin Donuts
06.2025 - 08.2025
Crew Member
Arbys
11.2023 - 05.2024
Team Memebr
Eds Market
04.2023 - 11.2023
Crew Member
Arbys
10.2021 - 04.2023
High School Diploma -
Williamsport Area High School