Michael Diehl
Scranton
Summary
- Dynamic Fire Alarm & Security Technician with a proven track record at Summit Fire & Security. Expert in installing advanced security systems and enhancing customer satisfaction through exceptional service. Achieved increased system reliability via preventive maintenance, while effectively coordinating with project teams to ensure seamless integration of security technologies. Proficient in alarm systems and customer service.
- Experienced with security system installation, maintenance, and troubleshooting. Utilizes technical skills to ensure optimal functionality and security compliance. Knowledge of adapting to dynamic environments and collaborating effectively with team members.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Performance-driven Fire Alarm Technician determined to provide excellent service and assistance to customers. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating alarm and closed-circuit TV systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fire Alarm & Security Technician
Summit Fire & Security
11.2021 - Current
- Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
- Coordinated with architects, designers, and electricians during construction projects to ensure seamless integration of security technologies into building designs.
- Increased overall system reliability through preventive maintenance schedules, reducing downtime caused by unexpected malfunctions or failures.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
Education
High School Diploma -
Scranton High School
Scranton, PA06-2022
High School Diploma -
Career Technology Center of Lackawanna County
Scranton Pennsylvania06-2022
Skills
- Customer service
- Service calls
- Alarm systems
- Video surveillance
- Wireless security
- Physical security
- Intrusion detection
- Wiring installations
- Testing and diagnosis
- Security system installation
- Fire alarm systems
Certification
Testout Pc pro certification
TestoutITF+ certification
Testout ITF pro certification
Osha 10 Construction Safety and Health
3M Safety Training
United academy lift training
Timeline
Fire Alarm & Security Technician
Summit Fire & Security
11.2021 - Current
High School Diploma -
Scranton High School
High School Diploma -
Career Technology Center of Lackawanna County
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