Michael D. Moore
Verona
Summary
Dynamic marketing representative with a proven track record of driving brand awareness and enhancing consumer engagement. Demonstrated success in executing strategic promotional activities that foster positive relationships and build brand loyalty. Collaborative team player focused on achieving impactful results while adeptly adapting to the ever-evolving marketing landscape. Specialized expertise in event coordination and public speaking amplifies the ability to connect effectively with diverse audiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Brand Ambassador
PS Stearns & GMR Marketing
Pittsburgh, PA
01.2024 - Current
- Championed external advocacy initiatives to enhance positive brand images and reputations of diverse companies.
- Achieved increased brand loyalty by establishing rapport with new clients. Captivated audiences through dynamic presentations of product features.
- Achieved successful collaborations with leading brands like Burberry, Unilever, Aldi, PNC, Heinz, Dove, and Aslin Beer Company, driving brand engagement and market presence.
- Cultivated strong relationships with customers and stakeholders, enhancing brand perception and loyalty.
- Evaluated market trends and customer data to uncover strategic opportunities.
- Exhibited flexibility and composure to ensure successful outcomes in fast-paced and unpredictable event settings.
- Developed and implemented promotional strategies that contributed to a notable increase in sales.
- Leveraged Google Analytics and CRM software to monitor and evaluate event performance.
LTL Logistics Coordinator
Benshaw Inc
Pittsburgh, PA
01.2024 - 01.2025
- Managed logistics for pickups and deliveries to fulfill customer requirements and enhance service satisfaction.
- Leveraged SAP Oracle (WMS), Target Freight Management and FedEx Ship Manager to optimize freight management operations.
- Redesigned warehouse organization to streamline order processing and improve operational speed.
- Implemented optimized route scheduling to significantly improve on-time delivery rates from 90% to 98%.
- Directed logistics operations, focusing on timely delivery and meticulous documentation accuracy for all shipments.
- Developed and implemented strategies that enhanced operational workflows and reduced shipment lead times.
- Developed relationships with carriers to negotiate shipping rates and improve service reliability.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Reset Merchandiser - Temporary Employee
Walmart
Pittsburgh, PA
2024 - 2024
- Led initiatives to optimize consumer goods organization through effective planogram execution. Partnered with store management to enhance store layout and improve customer experience.
- Executed assembly, repair, and stocking of shelves, fixtures, and end-caps to optimize retail space.
- Coordinated and implemented weekly product resets for 20+ retail locations, maintaining 98% compliance with established planograms.
- Managed seasonal display transitions by systematically removing old displays and implementing new ones to ensure compliance with corporate branding guidelines.
Service Technician - High Voltage Switchgear Division
Mitsubishi Electric Power Products, Inc.
Pittsburgh, PA
01.2023 - 2024
- Applied advanced electro-mechanical techniques to assemble high voltage products, strictly following detailed technical drawings and specifications for optimal performance.
- Executed routine maintenance on power generation systems to enhance operational efficiency.
- Designed and implemented complex wiring systems to improve overall product safety and reliability.
- Interpreted and utilized technical drawings and schematics for accurate assembly and quality assurance of subassemblies.
Assembler/Production Worker- Temporary Employee
Phillips Respironics
Pittsburgh, PA
2022 - 2023
- Assembled, packaged and tested various Respironics medical devices while operating relevant machinery, tools and equipment.
- Assembled products according to specifications and quality standards.
- Operated assembly tools and equipment to construct components efficiently.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced assembly line efficiency by consistently meeting daily production targets.
Construction Laborer - Temporary Employee
Bremac Solutions and 1020 Builders
Pittsburgh, PA
2021 - 2023
- Executed site preparation to uphold safety standards and enhance project efficiency, leveraging OSHA 10 and NCCER certifications.
- Achieved successful project delivery through effective use of tools including hammers, saws, squares, levels, and fastening devices. Completed construction tasks by operating hand and power tools efficiently.
- Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
- Implemented safe practices in the building and dismantling of scaffolding and temporary structures, prioritizing worker safety and structural integrity.
Bulk Warehouse Associate - Temporary Employee
Eby-Brown
Pittsburgh, PA
2021 - 2022
- Executed bulk stock product receipt and processing, ensuring accuracy in inventory management.
- Achieved efficient transport of materials by lifting loads up to 100 pounds and utilizing forklifts and pallet jacks. Improved workflow through effective handling of heavy loads.
- Monitored stock levels through precise inventory checks, facilitating effective supply chain operations.
- Operated forklifts and pallet jacks to transport goods efficiently.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed operation of multiple warehouse machines, focusing on safety and adherence to relevant guidelines.
Machine Operator - Temporary Position
Merlot-Vango
Verona, PA
2021 - 2022
- Operated a radio frequency welding machine which utilizes high-frequency electromagnetic energy to join thin sheets of thermoplastic materials together.
- Fabricated and welded vinyl webbing straps and robust materials to enhance functionality of tarping systems in the trucking industry.
- Executed operation of forklift, industrial sander, table saw, and various power tools to enhance production efficiency.
Janitorial Maintenance Tech -Temporary Employee
Polyconcept North America
New Kensington, PA
2021 - 2022
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Documented maintenance activities in work orders, ensuring accurate record-keeping for compliance.
- Collaborated with team members to troubleshoot equipment issues, enhancing problem-solving capabilities.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Supervised daily cleaning operations to ensure facility cleanliness and safety compliance.
Field and GIS Technician-Seasonal
Utility Data Contractors
Pittsburgh, PA
01.2019 - 01.2022
- Recorded utility and telephone pole data using handheld computer, ensuring accurate GIS input.
- Mapped and inventoried electric utility poles, integrating data into GIS for precise asset tracking.
- Customized GIS applications to develop maps, enhancing data collection for diverse purposes.
- Streamlined data collection processes, increasing operational efficiency in field surveys.
Field Technician - Seasonal
Tri-State Traffic Data
Pittsburgh, PA
01.2019 - 2019
- Utilized GPS and technical tools to strategically install traffic data devices, optimizing placement for reliable data acquisition.
- Performed in-depth analyses of traffic patterns, focusing on volume, speed, and classification to enhance data accuracy.
- Executed installation and calibration of traffic data collection devices, ensuring accurate data capture at various locations.
Behavior Specialist
Kaleidoscope Family Solutions
Pittsburgh, PA
2015 - 2019
- Provided intensive, evidence-based behavioral intervention services to adults with developmental disabilities in residential and community settings.
- Conducted comprehensive Functional Behavioral Assessments (FBAs) for adults with IDD, creating personalized Behavior Intervention Plans (BIPs) that reduced maladaptive behaviors by 45%.
- Trained direct support staff (DSP) on implementing positive behavior support strategies, behavioral documentation, and crisis management techniques.
- Collaborated with interdisciplinary teams (psychologists, nurses, social workers) to align behavioral goals with medical and mental health needs.
- Utilized data analysis tools to track client progress, ensuring compliance with state regulations and individual service plans (ISPs).
Crisis Clinician
UPMC Resolve Crisis Services
Pittsburgh, PA
01.2015 - 01.2019
- Connected clients with social, clinical and community support services or referred the individual to medical services or psychiatric intervention.
- Supported consumers, negotiated appropriate referral services, provided follow-up services, handled inbound consumer crisis calls from diverse populations, provided mobile in person crisis intervention, input call data into the company database, generated reports, scheduled crisis intervention calls and dispatched mobile teams.
Behavior Specialist/ Mobile Therapist/TSS
WJS & Kaleidoscope Family Solutions
Pittsburgh, PA
01.2005 - 01.2017
- Served as Behavioral Health Rehabilitation Services treatment team lead while conducting comprehensive functional assessments of presenting issues (e.g., aggression, self-injurious behavior, poor hygiene, law-offending behavior) to adults, children adolescents with intellectual, behavioral and mental health disabilities).
- Conducted trainings and facilitated interagency meetings related to the implementation of behavior support plans to the participant, family members, staff and caretakers.
- Assessed, diagnosed and treated mental and emotional distressed clients through observation, interview and psychological tests.
- Employee of the month 3 times.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
Education
Master of Sciences - Mental Health Counseling
Capella University
Minneapolis, MN01.2010
Bachelor of Arts - Psychology
Lehigh University
Bethlehem, PA01.2005
Diploma - undefined
Woodland Hills Senior High School
01.2001
Skills
- Customer service
- Effective communicator
- Customer engagement
- Team leadership qualities
- Product demonstration
- Sales and negotiation tactics
- Data-driven decision making
- Marketing
Certification
- OSHA 10
- NCCER #40009618
- Mobile elevating work platform operator
- Flagger
Timeline
Brand Ambassador
PS Stearns & GMR Marketing
01.2024 - Current
LTL Logistics Coordinator
Benshaw Inc
01.2024 - 01.2025
Service Technician - High Voltage Switchgear Division
Mitsubishi Electric Power Products, Inc.
01.2023 - 2024
Field and GIS Technician-Seasonal
Utility Data Contractors
01.2019 - 01.2022
Field Technician - Seasonal
Tri-State Traffic Data
01.2019 - 2019
Crisis Clinician
UPMC Resolve Crisis Services
01.2015 - 01.2019
Behavior Specialist/ Mobile Therapist/TSS
WJS & Kaleidoscope Family Solutions
01.2005 - 01.2017
Bachelor of Arts - Psychology
Lehigh University
Diploma - undefined
Woodland Hills Senior High School
Reset Merchandiser - Temporary Employee
Walmart
2024 - 2024
Assembler/Production Worker- Temporary Employee
Phillips Respironics
2022 - 2023
Construction Laborer - Temporary Employee
Bremac Solutions and 1020 Builders
2021 - 2023
Bulk Warehouse Associate - Temporary Employee
Eby-Brown
2021 - 2022
Machine Operator - Temporary Position
Merlot-Vango
2021 - 2022
Janitorial Maintenance Tech -Temporary Employee
Polyconcept North America
2021 - 2022
Behavior Specialist
Kaleidoscope Family Solutions
2015 - 2019
Master of Sciences - Mental Health Counseling
Capella University