Summary
Overview
Work History
Education
Skills
Timeline
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Michael Donovan

Beaver Falls

Summary

Dynamic Night Supervisor at Brady's Run Ice Arena with strong leadership and safety awareness. Expert in incident reporting, effectively managing a four-person team to enhance operational efficiency. Recognized for resolving customer concerns and enforcing security protocols, ensuring a safe and productive environment.

Overview

1
1
year of professional experience

Work History

Night Supervisor

Beaver County
12.2024 - Current
  • Observed each team member to carry out duties and provided constructive criticism.
  • Assisted customers with complaints, questions, and concerns.
  • Managed communication between associates and management, addressing key issues and needs.
  • Assigned each member of 4 person team with specific daily tasks and responsibilities.
  • Maintained facility

Education

High School Diploma -

Blackhawk High School
Beaver Falls, PA

Bachelor of Science - Actuarial Science

Robert Morris University
Coraopolis, PA
05-2029

Skills

  • Emergency response
  • Security protocols
  • Scheduling coordination
  • Policy enforcement
  • Incident reporting
  • Duty assignment
  • Disciplinary action
  • Staff supervision
  • Strong leadership
  • Safety awareness

Timeline

Night Supervisor

Beaver County
12.2024 - Current

High School Diploma -

Blackhawk High School

Bachelor of Science - Actuarial Science

Robert Morris University

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Michael Donovan