Proactive professional with experience in maintenance supervision and team leadership. Skilled in problem-solving and time management, ensuring effective resource allocation and adherence to safety regulations. Aiming to drive operational excellence and enhance team performance.
Overview
16
16
years of professional experience
Work History
Maintenance Supervisor
Carpenter Technology Corp
Reading
11.2025 - Current
Review work orders, allocate resources, assigned tasks, and established priorities for completion of jobs.
Delivered positive reinforcement and constructive criticism to employees to foster a supportive and productive work environment.
Ensure that safety regulations are followed by employees while performing maintenance tasks.
Reported downtime and issues to higher management, providing updates to facilitate timely decision-making.
Outlined daily responsibilities to ensure effective supervision
Lead Service Advisor
Classic Harley Davidson
Leesport
07.2021 - 11.2025
Led service team to enhance customer interactions and service quality.
Managed service appointments and coordinated technician schedules effectively.
Coordinated communication between customers and technicians to address service needs effectively.
Addressed customer complaints to achieve satisfaction with service outcomes.
Maintained accurate records of all service transactions in the system.
Supervisor
East Penn Manufacturing Co
Fleetwood
07.2014 - 07.2021
Supervised daily production activities to ensure operational efficiency.
Trained team members on safety protocols and manufacturing processes.
Coordinated workflow between departments to meet production schedules.
Monitored equipment performance and scheduled maintenance activities.
Led regular team meetings to discuss goals and address concerns.
Sergeant / Team Leader
United States Army National Guard
Kutztown
11.2010 - 12.2018
Managed daily operations, ensuring effective communication among team members to enhance collaboration.
Mentored junior soldiers, fostering teamwork and leadership skills within the unit.
Conducted performance evaluations, assessing skills and delivering constructive feedback to support individual growth.
Developed standard operating procedures to improve efficiency and safety compliance.
Participated in regular meetings with senior leadership, providing updates on team progress to align goals and expectations.