Michael Jones
New Castle
Summary
Dependable warehouse and labor associate with experience in stocking, unloading trucks, inventory handling, roofing labor, and general warehouse operations. Proven ability to work efficiently in fast-paced, physically demanding environments while following safety procedures and meeting productivity goals. Reliable team player with strong attendance, adaptability, and attention to detail.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Merchandising & Stocking Associate
Walmart
01.2025 - Current
- Unload trucks and move freight to sales floor and backroom areas. Stock, rotate, and organize merchandise to maintain inventory flow. Assist with order pickup and fulfillment. Maintain clean, safe, and organized work areas while performing continuous physical tasks including lifting, bending, pushing, and pulling. Support team members to meet daily productivity goals.
Warehouse / General Labor Associate
Kelly Service's Staffing Agency
10.2021 - Current
- Completed warehouse and labor assignments based on site needs. Loaded and unloaded materials, organized inventory, and prepared shipments. Assisted with roofing and construction labor including material handling. Performed packing, shipping, and warehouse organization tasks while adapting quickly to new job sites and physical demands.
Operations Support Associate
Willis Towers Watson
01.2019 - 12.2020
- Maintained accurate records in high-volume environments while following strict procedures and quality standards. Met productivity goals, managed time efficiently, and worked collaboratively with team members.
Utility Services Support Associate
People’s Gas Company
03.2017 - 12.2018
- Processed service requests accurately and efficiently while maintaining detailed documentation. Followed compliance and safety-related procedures and managed high workloads to meet deadlines.
Account Processing Associate
Credit Management Company
09.2015 - 01.2017
- Tracked and updated account records with strong attention to detail. Maintained productivity in a fast-paced environment while following company policies and escalation procedures.
Customer Support & Technical Associate
Ibex Global
06.2013 - 08.2015
- Followed step-by-step procedures to resolve service issues. Managed multiple tasks while meeting performance metrics and maintaining accuracy in documentation.
Skills
- Warehouse Operations, Loading & Unloading, Stocking & Inventory Control, Order Fulfillment, Heavy Lifting (25 lbs), General Labor, Roofing & Construction Support, Packing & Shipping, Equipment & Material Handling, Workplace Safety, Teamwork, Time Management
Certification
Roofing Certification – Burns & Scallo
Timeline
Merchandising & Stocking Associate
Walmart
01.2025 - Current
Warehouse / General Labor Associate
Kelly Service's Staffing Agency
10.2021 - Current
Operations Support Associate
Willis Towers Watson
01.2019 - 12.2020
Utility Services Support Associate
People’s Gas Company
03.2017 - 12.2018
Account Processing Associate
Credit Management Company
09.2015 - 01.2017
Customer Support & Technical Associate
Ibex Global
06.2013 - 08.2015