Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Kavanaugh

Elizabethtown

Summary

Accomplished General Manager with a proven track record at General RV, enhancing operational efficiency and employee satisfaction. Expert in leadership and operations management, demonstrated through strategic business growth and team development. Skilled in fostering client relationships and executing strategic plans, achieving significant sales increases and operational excellence. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

38
38
years of professional experience

Work History

General Manager

General RV
01.2016 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Opened and operated a new location in Elizabethtown, Pa.

General Manager

Chesaco Rv
11.2011 - 01.2016
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Opened a new Rv store from the ground up.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Sales Consultant/ Sales Manager

Meyers RV/ Camping World
01.2000 - 11.2011
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Petty Officer

United States Navy, USN
02.1987 - 02.1991
  • Maintained strict security protocols while handling classified information, mitigating the risk of unauthorized access or disclosure.
  • Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
  • Contributed to the development of innovative tactics and strategies aimed at increasing mission effectiveness in complex environments.
  • Reduced equipment downtime through diligent maintenance, troubleshooting, and repairs on essential systems.

In Service Nuclear Reactor Inspector

CTS Power Services
02.1991 - 01.2000

Nuclear Power Plant Inspector.

  • Prepared reports detailing findings of inspections, investigations, and tests.

Education

Accounting

Niagara University
Niagara Falls, NY

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player

Timeline

General Manager

General RV
01.2016 - Current

General Manager

Chesaco Rv
11.2011 - 01.2016

Sales Consultant/ Sales Manager

Meyers RV/ Camping World
01.2000 - 11.2011

In Service Nuclear Reactor Inspector

CTS Power Services
02.1991 - 01.2000

Petty Officer

United States Navy, USN
02.1987 - 02.1991

Accounting

Niagara University
Michael Kavanaugh