Michael Mastovich
Pittsburgh
Summary
Technical Program Manager with extensive experience in delivering technology solutions that drive business impact. Proficient in Agile methodologies and skilled in engaging stakeholders effectively. Strong problem-solving abilities facilitate collaboration across teams to meet strategic objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Program Manager
FanDuel Group
11.2022 - 04.2025
- Managed programs and projects within FanDuel's Security Enterprise Technology org, driving positive outcomes in various verticals including Security Outreach, Retail Technology, and Engineering.
- Delivered a new asset management platform with engineering teams using Jira Insights to enhance visibility of over 10K physical devices.
- Architected an automated tracking solution for device lifecycles, integrating Intune and JAMF MDMs to reduce financial and data loss risks.
- Guided the Analytics team in developing a metrics catalog and dashboards, equipping leadership with insights for informed decision-making.
- Led initiatives across FanDuel's retail estate, facilitating technology solutions for new sportsbooks and managing MDM migration to Intune.
- Created automations using Jira Automation to streamline inefficient project management processes for Program Management and engineering teams.
- Designed reports and dashboards in EazyBI that improved visibility into scrum team effectiveness for management decisions.
- Collaborated with stakeholders across departments, ensuring deliverables aligned with business needs and timelines were met.
Business Systems Analyst, Consultant
CGI Inc.
Pittsburgh
08.2021 - 11.2022
- Led team of BSAs in documenting system requirements using User Stories with Gherkin Acceptance Criteria in Atlassian JIRA.
- Facilitated collaboration among large Scrum teams, removing impediments and clarifying requirements with SMEs.
- Played key role in deploying major changes to financial client's iOS and Android mobile applications.
- Executed project under tight deadlines in alignment with client vision for high-value investor access.
- Drove the implementation of a new app theme for high-value investors across major mobile platforms.
- Guided initiative to revamp accessibility features within mobile application as BSA on 60-person Kanban team.
- Cultivated strong relationships through consistent collaboration, fostering trust between CGI and client.
- Maintained JIRA boards and Confluence pages to ensure accessibility and quality of documentation.
Operations/Construction IT Business Analyst
New Enterprise Stone and Lime Company
New Enterprise
09.2018 - 08.2021
- Forged technical solutions for specialized business processes, delivering exceptional value to company.
- Served as liaison between business, vendors, and developers to achieve optimal project results.
- Developed SQL queries, nested queries, and views to support New Enterprise's business intelligence needs.
- Regularly utilized SQL Server and Oracle databases for reporting and operational support.
- Created in-depth KPI reporting solutions with IBM Cognos and custom SQL views for critical decision-making.
- Generated reports that increased operational efficiency by 15% in specific departments.
- Provided Level 3 software support for core manufacturing, logistics, sales, and construction systems.
- Assisted in system administration of servers for core business applications.
IT Administrator
Allied Seals Inc
Johnstown
09.2017 - 12.2020
- Modernized business systems by establishing a QuickBooks Enterprise environment, replacing UNIX-based inventory and order management system.
- Collaborated with multiple vendors to develop software solutions integrated with QuickBooks, enhancing business processes.
- Implemented Cisco Small Business routing and switching solutions to upgrade network infrastructure.
- Boosted employee productivity by upgrading outdated computer hardware.
IT Coordinator
North American Höganäs
Hollsopple
04.2017 - 09.2018
- Managed user, group, and computer accounts within Active Directory.
- Provided exceptional support to users lacking technical knowledge.
- Operated Windows Server environments and Cisco networking equipment daily.
- Assisted in replacing networking equipment across multiple facilities, including core swap support.
- Utilized VMWare Horizon View virtual machines with Teradici VDI and PCoIP zero clients.
- Led projects to replace significant numbers of corporate computers at various locations.
- Collaborated with team members to deliver efficient IT solutions without sacrificing quality.
- Edited training videos for corporate initiatives using Adobe Premiere Pro.
Education
Bachelor of Science - Information Systems, Computer Science, History
University of Pittsburgh At Johnstown
Johnstown, PA12.2017
Skills
- Program and product management
- Agile methodologies
- Software development practices
- Business intelligence analysis
- Stakeholder engagement
- Requirements gathering
- Creative writing
- Scrum and Kanban frameworks
- SQL query development
- KPI analysis and reporting
- Wireframing and UX design
- HTML and CSS proficiency
- Information technology management
- Windows operating systems
- Networking fundamentals
- Foundational programming skills
- Communication expertise
- Technical solution development
- Adaptability and learning
- System and device support
- Technical documentation
- Data analysis
- Dashboard development
- Problem-solving skills
- Resource management strategies
Certification
- SAFe Product Owner/Product Manager
- Scrum Alliance Certified Scrum Master
- Scrum Alliance Certified Product Owner
- CompTia Network +
Accomplishments
- CGI Living The Dream Award Recipient, 2022
- FanDuel Rising Star, 2024
References
References available upon request.
Timeline
Technical Program Manager
FanDuel Group
11.2022 - 04.2025
Business Systems Analyst, Consultant
CGI Inc.
08.2021 - 11.2022
Operations/Construction IT Business Analyst
New Enterprise Stone and Lime Company
09.2018 - 08.2021
IT Administrator
Allied Seals Inc
09.2017 - 12.2020
IT Coordinator
North American Höganäs
04.2017 - 09.2018
Bachelor of Science - Information Systems, Computer Science, History
University of Pittsburgh At Johnstown
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