Energetic and motivational Nurse and leader dedicated to driving top-quality patient care. Looking for a position with a committed insight in the ever-changing healthcare system with innovative processes.
Overview
49
49
years of professional experience
1
1
Certification
Work History
OP Nurse Coordinator I (Neurosurgery)
UPMC Department of Neurological Surgery
Oakland, PA
05.2022 - Current
Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process. Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises. Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process. Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Triages patient situations and coordinates care with physician. Assist physician with all aspects of patient care including assessment, evaluation and education. Provides care for patients in a global, holistic method-responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit. Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits. Serves as primary nursing resource to patient caseload. Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace. Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations and innovations. Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care.
UPMC Department of Neurological Surgery is hiring a full-time Outpatient Nurse Coordinator I (RN) to join their team in Oakland, PA! In this position, you will work Monday-Friday from 8:00am-4:30pm assisting with telephone triage, patient education, EHR documentation, pre-op patient education, prepping clinic charts, placing orders as directed per physician, coordination of patient care with other departments and physicians, managing patients pre-op, in-basket, and clinic for assigned physician in addition to other duties as needed. UPP Department of Neurological Surgery is the largest department of its kind in the US. It is a very dynamic department, fast paced, opportunity to work with World renowned surgeons. There are many research studies ongoing in the department that will change medicine for the better.
Clinical Research Coordinator I
UPMC
04.2021 - 10.2022
Purpose: The Coordinator I will work with physicians, nurses, other allied health professionals, and research staff to coordinate clinical research efforts provided at UPMC. Responsibilities: Utilizes multiple communication methods to facilitate the effective conduct of research. Uses a variety of resources and strategies to manage the care of patients participating in research, ensuring compliance with protocol procedures, assessments, and reporting requirements as well as management of symptoms. Identifies opportunity for quality improvement to colleagues and management. Provides detailed and appropriate teaching to patients and families to effectively guide them through the research study. Utilizes a variety of strategies to enhance recruitment while being mindful of the needs of diverse patient populations. Demonstrates leadership in ensuring patient comprehension and safety during initial and ongoing informed consent discussions. Facilitates compliance with the requirements of the research protocol and good clinical research practice while remaining cognizant of the needs of the diverse patient population. Demonstrates leadership in ensuring adherence to ethical practices during the conduct of research in order to protect the rights and well-being of patients and the collection of quality data. Takes personal responsibility in improving patient satisfaction with the quality of care and service provided. Provides leadership to the research team in ensuring collection of source data and completion of documentation that validated the integrity of the research. Takes responsibilities for identifying his or her ongoing professional development needs and seeks resources and opportunities to meet those needs, such as through membership in nursing or research organizations. Actively participates in the department's quality improvement efforts.
OP Nurse Coordinator I
Centre Commons Pain Clinic
07.2019 - 04.2021
Responsibilities: Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments; and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Good clinical judgment with critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process. Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients. Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits. Becomes the patient advocate and voice to the physicians and physician extenders within the practice. Ambulatory/Clinic Based. Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process. Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises. Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills, and is able to articulate and translate the patient's concerns to other care providers and to negotiate and make recommendations for changes in patient care and office practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction. Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
OP Nurse Coordinator I - 9S
UPMC
06.2017 - 07.2019
Responsibilities: Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process. Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients. Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits. Becomes the patient advocate and voice to the physicians and physician extenders within the practice. All team members collaborate with the care management team, the primary care physician, the patients and caretakers, and relevant community resources to develop and implement an individualized plan of care. In addition all team members: Can be referred to by any of the team members as different problems are identified Communicates with other team members through huddles, phone calls, messaging through the E-Record, or planned meetings. Complex cases are discussed at planned meetings with the team. During these meetings the PCC develops or revises the plan and reviews the plan with the PCP. Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment.
Emergency Department Staff RN (moonlight position)
UPMC Shadyside Hospital
Pittsburgh, PA
12.2016 - 07.2019
Recorded patients' medical history, vital statistics and test results in Medical Records. Actively participated in unit-based Quality Assurance Program. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided patient diagnoses under strict time constraints. Evaluated patients presenting with asthma, appendicitis and hernia. Provided necessary health education training for patients. Treated patients with strokes, head traumas, comas and intracranial hematomas. Evaluated patient care needs, prioritized treatment and maintained patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Utilized strong assessment skills to determine necessary patient care.
OP Nurse Coordinator I
UPMC UPP Trauma and Acute Care Surgery Division
Pittsburgh, PA
03.2012 - 11.2017
Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Actively participated in unit-based Quality Assurance Program. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Assisted patients with healing and recovery after surgery. Provided necessary health education training for patients. Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per clinic post op follow-up. Review and complete FMLA and return to work certifications. Telephonic triage for post Trauma and Acute Care Surgical patients, families and home health nurses. 1/3/2013 I was given the Task of reinventing the Post Trauma Clinic with 5 Disciplines, Audiology, Occupation therapy, Physical Therapy, Speech Language Pathology and Nutrition. For a timely assessment and recommendations to be presented to the Mid-Levels PA, CRNP's as a safety net for the discharged patient from an acute care setting of a level one trauma hospital. I continue to lead this and used the experience in managing three of the Trauma/General Surgeon's Clinics, Dr. Brian Zuckerbraun, Dr. Jason Sperry and Dr. Matthew Neal. I also use this format in the Surgical Enteral Nutrition Clinic overseen by Dr. Graciela Bauza.
Trauma RN
UPMC Mercy Hospital
Pittsburgh, PA
07.2010 - 08.2012
Level one designated Trauma/ Burn/ Stroke emergency department. Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indig
Emergency Department Staff RN
St. Clair Hospital
Mt. Lebanon, PA
03.2007 - 07.2010
Community Emergency Department: Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Recorded patients' medical history, vital statistics and test results in medical records. Skills/tasks, Cardiac arrest, prep-Cath-lab, IV starts, blood draws, Patient population ranged from Pediatrics to Geriatrics.
Staff Emergency Department RN
UPMC Shadyside Hospital
Pittsburgh, PA
12.2002 - 10.2007
Community based Emergency Department, Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. IV initiation, blood draws, specimen collections, Triage, Charge nurse, floor nurse, meeting all expectation required of an emergency department nurse.
Director of Emergency Services
Heritage Valley Health System
Beaver, PA
06.2002 - 12.2002
Managed 74 FTE's and 6 Clinical managers of an Emergency Department with a new SEIU nursing staff and an annual patient Census of 43,000. Implemented new floor assignments based on evaluation of staffing requirements. Managed team of medical support personnel. Monitored unit budget to ensure financial objectives were met. Coordinated the review, revision and creation of Operational Policies within ER Department.
Unit Director Emergency Services
UPMC St. Margaret's Hospital
Pittsburgh, PA
02.2000 - 06.2002
Managed 50 FTE, RN's, Paramedics, PTC's, Secretaries, and other supportive staff. Developed and monitored Operational and Capital budgets. Forecast budgets to ensure they meet the needs of the community, while following corporate guidelines. In addition to Director Responsibilities I was involved in several committees: Admission Task Force Disaster Preparedness Corporate ED Directors EMQI Emergency Medicine Quality Improvement Resident Program re-design
Clinic Manager WorkPartners
UPMC Shadyside Hospital
Pittsburgh, PA
03.1997 - 02.2000
Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team. Simultaneously served as lead health care nurse and office manager of workman compensation and employee health. Provided technical support to clients their respective employee's regarding ADA's , DOT physicals, blood borne pathogen testing and results. CLIA waived testing done on-site as well as pre-employment physicals and testing. BAT testing/ Drug screening. Managed 8 Physicians, that preformed pre-employment physicals and post injury physicals IMEs (Independent Physical Examinations)
Emergency Department Staff RN
UPMC St. Margaret's Hospital
Pittsburgh, PA
03.1993 - 03.1997
Recorded patients' medical history, vital statistics and test results in medical records. Administered IV therapy, cardiac monitoring, performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Responsible for primary care, case management and medication management. Met all certifications required and duties expected of an emergency department RN.
Nursing Assistant
UPMC St. Margaret's Hospital
Pittsburgh, PA
05.1989 - 03.1993
3B Telemetry Floor, met all expectations and care of a nursing assistant and team member.
Various: Labor, Overhead Crane Operator, Welder, and Foreman
J&L Steel Corporation
Pittsburgh, PA
05.1977 - 05.1989
I held several positions in the mill, stared as summer help while in college at West Liberty State College WVA, advanced to the Bar mill P19 Overhead Crane men, graduated from welding school started in heavy steel fabrication sub-arch, Mig Tig, and Stick welding, advanced to turn foreman of a night crew consisting of Machinists, laborers, brakeman, maintenance men.
Education
Associate of Science - Nursing
CCAC Boyce Campus
Monroeville, PA, USA
01.1990
Skills
OR and ER experience ACLS instructor 2010
BAC screening/drug screen collection 1999
Broad medical terminology knowledge
Committed to compliance reporting
Effective policy and program development
Culturally sensitive
Strong medical ethic
Gastro enteral nutrition education
Pre-Op and ER experience
Management and leadership
Toyota Process improvement training
Six Sigma Process improvement training
Disney Process improvement training
Certification
Basic Life Support (BLS) Certification 3/6/2021-3/2023
Pediatric Life Support (PALS) Certification 8/31/2016-8/2018
Advanced Cardiovascular Life Support (ACLS) certification 1/6/2017-1/2019
Registered Nurse, PACU/Pre-Op/Circulating OR Nurse at Brownsville Surgery CenterRegistered Nurse, PACU/Pre-Op/Circulating OR Nurse at Brownsville Surgery Center