Michael McClain
Penfield
Summary
Detail-oriented car detailer with extensive experience at Cataldos Collision, recognized for exceptional customer service and expertise in automotive detailing. Proven ability to enhance vehicle appearance through meticulous cleaning and effective chemical handling. Committed to maintaining high standards and improving operational efficiency while ensuring customer satisfaction.
Overview
9
9
years of professional experience
Work History
Car Detailer
Cataldos Collision
10.2022 - Current
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
Car Detailer
Kurt Johnson Auto Sales
07.2020 - 10.2022
- Performed thorough cleaning and detailing of vehicles, ensuring high standards of presentation and hygiene.
- Utilized specialized tools for exterior polishing and interior shampooing to enhance vehicle appearance.
- Implemented efficient workflows for detailing processes, reducing turnaround time without compromising quality.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Delivery Driver
Prontock Beer Distributor
03.2018 - 07.2020
- Managed timely delivery schedules to ensure customer satisfaction and operational efficiency.
- Conducted routine vehicle inspections to maintain safety standards and compliance with regulations.
- Collaborated with dispatch team to optimize delivery routes, reducing fuel consumption and travel time.
- Assisted in training new drivers on best practices for navigation and customer service protocols.
- Implemented inventory tracking procedures, ensuring accurate reporting of delivered goods and supplies.
- Monitored traffic patterns and weather conditions to adapt delivery strategies for improved performance.
Car Detailer
Fullington Trailways
12.2016 - 02.2019
- Performed thorough cleaning and detailing of vehicles, ensuring high standards of presentation and hygiene.
- Utilized specialized tools for exterior polishing and interior shampooing to enhance vehicle appearance.
- Implemented efficient workflows for detailing processes, reducing turnaround time without compromising quality.
- Trained new team members on best practices in vehicle care and detailing techniques to maintain consistency.
- Monitored inventory levels of cleaning supplies, coordinating timely reordering to prevent disruptions in service.
- Conducted regular inspections of vehicles post-detailing to ensure adherence to company quality standards.
- Developed standardized checklists for detailing procedures, improving operational efficiency and staff accountability.
Education
GED -
DuBois High School
DuBois, PASkills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Window cleaning
- Exterior detailing
- Interior detailing
- Vehicle inspection
- Odor elimination
- Chemical handling
- Physical stamina
- Tire dressing
- Headlight restoration
Timeline
Car Detailer
Cataldos Collision
10.2022 - Current
Car Detailer
Kurt Johnson Auto Sales
07.2020 - 10.2022
Delivery Driver
Prontock Beer Distributor
03.2018 - 07.2020
Car Detailer
Fullington Trailways
12.2016 - 02.2019
GED -
DuBois High School
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