Michael McKenzie

As Managing Vice President at IST, I lead a team of Account Executives, guiding them through the entire sales cycle to drive success. In addition to managing client relationships, I play an active role in recruiting top-tier AEs and RVPs to join our growing team. Passionate about leadership, growth, and building high-performing sales teams.

• Business Unit Leader in charge of revenue growth for eDiscovery services

• Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
• Developed growth plans by identifying key clients, key targets and priority service lines.
• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
• Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
• Implement Managed Service contracts for government, law firm and corporate clients
• Develop new and existing government, corporate and law firm relationships to drive revenue

• As owner and CEO of Distinct Deposition Services, I handled the day to day operations of the business
• Kept records for production, inventory, income and expenses.
• Analyzed financial statements and trends to manage cash flow and make business decisions.
• Employed and managed vendors by negotiating deliverables, cost and expected quality.
• Executed performance reviews to encourage improved productivity for team members.
• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
• Set pricing structures according to market analytics and emerging trends.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Managed operations budgeting, accounts payable and accounts receivable and payroll.

• Oversaw day to day operations of the Court Reporting Division, while selling Deposition Services.
• Created and updated financial reports on frequent basis to present information to leadership teams.
• Analyzed competitors and market trends to facilitate business growth.
• Conducted reviews and evaluations for cost-reduction opportunities.
• Developed invoicing systems and internal controls to boost billing efficiencies.
• Develop new and existing government, corporate and law firm relationships to drive revenue