Michael Paul
Monroeville,PA
Summary
I am currently on the inactive list with FedEx due to an injury at work that required surgery. My doctors have advised me to find employment that does not require the lifting of packages that weigh 200 lbs or more. I have resumed medical Cannabis use as I do not plan to continue driving for FedEx and I have been interested in finding employment in the Medical Cannabis industry since I first qualified for a medical Cannabis card. I have worked with the public my entire life and I would be grateful for an opportunity to join your team. I learn quickly and I show up for work prepared and on time.
Overview
19
19
years of professional experience
Work History
Delivery Driver
FedEx
2702 Neville Road, Pittsburgh PA 15225
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operations Manager
Landmark Auto Sales
500 West Oglethorpe Blvd. Albany, GA 31701
03.2008 - 09.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Senior Regional Sales Manager
Home Depot At Home Services
Albany, GA
10.2005 - 02.2008
- Implemented robust forecasting models to accurately predict future sales trends, enabling proactive decision-making within the organization.
- Cultivated a positive work culture that fostered collaboration, innovation, and high levels of employee engagement.
- Maximized revenue generation from existing accounts by upselling complementary products and services based on client requirements.
- Boosted regional sales by implementing effective sales strategies and building strong customer relationships.
- Enhanced product knowledge among team members through comprehensive training programs, resulting in improved customer service quality.
- Ensured timely resolution of client issues, maintaining strong satisfaction rates despite challenging situations or setbacks.
- Developed and executed successful business plans to drive growth in key markets across the region.
- Led a high-performing team of sales professionals, providing coaching and mentoring for continuous improvement.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Managed team of 14 regional sales representatives and consistently achieved high sales targets.
Skills
- I have decades of sales and sales management experience I am computer literate and have used a number of different software programs over the years I have a large gap in my recent employment history due to a catastrophic health issue I spent 61/2 years on a liver transplant waiting list and I received a life saving transplant in January 2017 My liver disease was non-alcohol related After a long recovery period I decided that retirement was not for me and I returned to work Looking for a position in the cannabis industry as I have a medical cannabis card for the state of Pennsylvania and I have begun educating myself with several online certification courses I am 67 years old and have survived both a liver transplant and head and neck cancer and I believe I would be a great asset to your team advising patients who have experienced major health issues as I have been there and done that I am cancer free 2 years out from diagnosis surgery and chemo and radiation treatments I believe I would be an excellent advisor
Timeline
Delivery Driver
FedEx
11.2023 - Current
Operations Manager
Landmark Auto Sales
03.2008 - 09.2010
Senior Regional Sales Manager
Home Depot At Home Services
10.2005 - 02.2008