Customer Service Cleaned, adjusted, and repaired HVAC systems; performed warranty services Troubleshoot defective HVAC systems and equipment to make diagnoses Performed preventative maintenance by cleaning reheat coils and air handling units, monitored and calibrated air handling units Improved air quality by cleaning ducts to optimize efficiency Ensured condensation drain line was free of debris and drained properly Performed emergency repairs promptly and efficiently Kept daily logs and records of maintenance functions Maintained company service truck Ensured compliance with appliance standards and with Health and Safety Act Utilized extensive HVAC knowledge to diagnose and repair thermostats Assisted customers via phone with thermostat issues Led project on testing and deviling feedback for new product Trained other technicians Surveyor Surveyed houses and evaluated if they were applicable for solar energy Checked foundation as well as performed energy audit Drew map and diagram of roof and surrounding areas Submitted picture and diagram daily to technician Maintained Ladder operational standards Ensured Customer interactions was professional and courteous