Michael Potere
Harleysville
Summary
Experienced in delivering high-quality customer service and training new team members. Strong work ethic and attention to detail help create a positive customer experience, ensuring guest satisfaction and repeat visits.
Overview
2
2
years of professional experience
Work History
Server
Villa Vitos Italian Restaurant
Harleysville, PA
06.2021 - 06.2023
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Assisted in training new servers on menu items and restaurant procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Undergraduate - Food Marketing
Saint Joseph's University
Philadelphia, PA05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Can work in high-pressure situations
- Guest engagement
- Team collaboration
- Point of sale operation
Languages
Spanish - Intermediate in Speaking and Writing
Timeline
Server
Villa Vitos Italian Restaurant
06.2021 - 06.2023
Undergraduate - Food Marketing
Saint Joseph's University
Extra Curricular Organizations
- Real Estate Society 2025-Present
- Food Marketing Association 2025-Present
- Club Volleyball 2025-Present