Michael Rosado Rodriguez
Rocking Chair Hospitality
Clifton Heights
1
Language
10
years of professional experience
Dedicated Housekeeper with proven ability to deliver exceptional service to commercial tenants. Achieved operational efficiency through effective supply inventory management and task execution, ensuring consistent punctuality and completion of all duties. Focused on enhancing customer satisfaction by maintaining high standards in cleaning and providing reliable support in fast-paced retail environments.
Work History
Cashier
1 Year 10 Months- Processed customer transactions accurately and efficiently at point-of-sale.
- Managed cash register operations, ensuring balanced cash drawers daily.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on checkout procedures and customer service standards.
- Resolved customer complaints professionally, maintaining high satisfaction levels.
- Collaborated with team members to streamline operational workflows during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Housekeeper
3 Years 2 Months- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Minimized need for deep cleanings by promptly addressing minor maintenance issues.
- Coordinated with housekeeping staff to complete tasks efficiently.
- Served guests by thoroughly cleaning and restocking all guest rooms with fresh linens and supplies. by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Replenished towels and essential amenities in guest bathrooms, bedrooms, and kitchen spaces to enhance guest experience. in bathrooms, bedrooms and kitchen spaces.
Housekeeping
3 Years 2 Months- Performed housekeeping tasks to ensure cleanliness in work areas, including sweeping floors and disposing of trash.
- Collected debris from work area and trash and performed basic housekeeping.
- Maintained cleanliness of work areas by sweeping floors, emptying trash containers, and collecting debris.
Education
High School Diploma
Skills
Furniture dusting
Organizational skills
Furniture cleaning
Cleaning and organizing
Vacuuming and Sweeping
Laundry sorting and washing
Customer Engagement
Vacuuming and sweeping
Cash handling
Point-of-Sale Operations
Detail orientation
Customer support
Patience and empathy
Work ethic
Cash management
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Cashier
Dollar Tree
09.2024 - CurrentRead More
Housekeeper
Rocking Chair Hospitality
05.2023 - CurrentRead More
Housekeeping
G6 Hospitality
08.2016 - 10.2019Read More
Ridley High School
High School Diploma
Read More