Michael Santana
Allentown
Summary
Dynamic operations supervisor with extensive experience at Clemens Food Group, excelling in production management and quality assurance. Proven track record in optimizing workflows and reducing costs through innovative process improvements. Strong team leader skilled in employee training and budget management, driving performance and achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
Clemens Food Group
Hatfield
11.2020 - Current
- Managed fresh pork production on Rib, Loin, and Picnic lines.
Implemented training programs for safe equipment usage and best practices.
Ensured compliance with quality assurance protocols across all lines.
Analyzed workflow to enhance productivity and reduce operational costs. (Yield Improvement)
Supervisor of Operations
Clemens Food Group
Hatfield
10.2016 - Current
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Ensured compliance with all applicable laws, regulations and standards.
- Developed and implemented policies and procedures for efficient workflow.
- Partnered with vendors to negotiate contracts for services related to operations. (Nathan)
- Evaluated existing processes regularly for potential optimization opportunities. (Weekend recipe)
- Identified process improvements that could reduce costs or improve service quality and efficiency levels. (minimum batches)
- Monitored employee productivity levels to identify areas for improvement or additional resources needed. (Cross Training levels)
- Implemented new technologies or software systems to automate manual tasks or streamline operations.
- Provided training and guidance to team members on operational procedures and best practices.
- Created detailed plans for new projects or initiatives involving multiple stakeholders. (New setup for the loading process for the Polars)
- Managed budgets associated with projects or initiatives within the department.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Addressed customer concerns with suitable solutions.
- Oversaw financial management, budget management, accounting and payroll activities.
- Managed scheduling, training and inventory control.
- Responded to information requests from superiors, providing specific documentation.
- Measured and reviewed performance via KPIs and metrics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Recruited, interviewed and selected employees to fill vacant roles.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Implemented new systems for tracking inventory usage and reordering points for all departments. (Re-location of Inventory)
- Maintained relationships with existing clients by providing superior customer service. (Business)
Operation Team Leader
Clemens Food Group
Hatfield
04.2017 - Current
- Manage team performance and project execution in Tumble area as Team Lead
- Team Lead responsible for injection and curing room management.
- Lead of Bolo department and TM/Table at same time.
- Team Lead in the Ham Boning Department.
Production Clerk
Clemens Food Group
Hatfield
01.2017 - Current
- Monitored inventories and ensured stock levels were maintained at all times.
- Evaluated existing procedures regularly and recommended changes as necessary.
- Assisted in resolving issues related to production control processes.
- Developed processes for the management of inventory control systems.
Education
High School Diploma -
Utesa
Dominican Republic 06-2008
Some College (No Degree) - Industrial Engineering
Utesa
Dominican RepublicSkills
- Production management
- Quality assurance
- Workflow analysis
- Inventory control
- Equipment maintenance
- Budget management
- Team leadership
- Human resources management
- Employee training
- Process optimization
- Fast quick learning
Affiliations
- like the baseball
- like the basketball
- I like the music
- love my family
Accomplishments
- Outstanding student: multiple times in the School
Languages
English
Professional
Spanish
Professional
Timeline
Supervisor of Operations
Clemens Food Group
11.2020 - Current
Operation Team Leader
Clemens Food Group
04.2017 - Current
Production Clerk
Clemens Food Group
01.2017 - Current
Supervisor of Operations
Clemens Food Group
10.2016 - Current
High School Diploma -
Utesa
Some College (No Degree) - Industrial Engineering
Utesa
Similar Profiles
Chad CarothersChad Carothers
Riblett Line at Clemens Food GroupRiblett Line at Clemens Food Group
Katheana CastroKatheana Castro
Food Safety & Quality Assurance (FSQA) Technician – Level II at Clemens Food GroupFood Safety & Quality Assurance (FSQA) Technician – Level II at Clemens Food Group
Jennifer TabordaJennifer Taborda
Operations Supervisor at Clemens Food GroupOperations Supervisor at Clemens Food Group
John O'DonnellJohn O'Donnell
Corrections Officer at Lehigh County Department of CorrectionsCorrections Officer at Lehigh County Department of Corrections
Aaron GreenholtAaron Greenholt
Bicycle Mechanic at Colorado Springs Bike ShopBicycle Mechanic at Colorado Springs Bike Shop