Michael Susko
Philadelphia
Summary
Competent Telecommunications Technician bringing 20+ years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
25
25
years of professional experience
Work History
Telecommunications Technician
Bluestone Communications
11.2012 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Exceeded client expectations with meticulous attention to detail for seamless installations that minimized disruptions to daily operations.
Telecommunications Technician
Avtech
12.2005 - 11.2012
- Collaborated with team members to complete projects on time and within budget constraints.
- Contributed to the development of standard operating procedures enhancing overall consistency in field processes.
- Performed quality assurance checks on installations, identifying areas for improvement or correction as needed.
- Maintained safety standards by conducting thorough site inspections and remedying potential hazards.
- Ensured compliance with regulatory standards through diligent documentation of work completed on telecommunication sites.
Telecommunications Technician
Enterprise Cable Group
01.2004 - 11.2005
- Enabled seamless communication for customers by installing and maintaining fiber optic cable networks.
- Minimized service disruptions with proactive identification of potential network issues during routine inspections.
- Managed work orders, maintaining accurate documentation of completed tasks, parts used, and hours worked.
Telecommunications Technician
Ortlip Electrical
01.2003 - 12.2003
- Installed and configured new devices and system components.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Telecommunications Technician
Jaybee
01.1999 - 12.2002
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Education
No Degree - Telecommunications
Apprentice For The Electrical Industry IBEW Local 98
Philadelphia, PAHigh School Diploma -
George Washington High School
Philadelphia PA 06.1990
Skills
- Fiber Optic Splicing
- Troubleshooting and resolution
- Wireless Networking
- Network Troubleshooting
- Equipment Configuration
- Telecom Infrastructure
- Installation and maintenance
- Work order completion
- Troubleshooting and repair
- High-speed internet installation
- Installing equipment
- Network configuration
- Troubleshooting systems
Timeline
Telecommunications Technician
Bluestone Communications
11.2012 - Current
Telecommunications Technician
Avtech
12.2005 - 11.2012
Telecommunications Technician
Enterprise Cable Group
01.2004 - 11.2005
Telecommunications Technician
Ortlip Electrical
01.2003 - 12.2003
Telecommunications Technician
Jaybee
01.1999 - 12.2002
No Degree - Telecommunications
Apprentice For The Electrical Industry IBEW Local 98
High School Diploma -
George Washington High School
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