Summary
Overview
Work History
Education
Skills
Timeline
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Michael Warren Jr

Philadelphia

Summary

Dynamic and results-driven professional with extensive experience at Piedmont Airlines, excelling in aircraft marshalling and safety compliance. Proven problem-solver with a strong commitment to customer service and team leadership, consistently enhancing operational efficiency and ensuring secure handling of sensitive cargo. Adaptable and dedicated, ready to contribute to team success.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
06.2025 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.

Pro Loader

Lowes Home Improvment
04.2025 - 06.2025
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
  • Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.

Wawa Associate

Wawa
02.2025 - 04.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Driver Helper

UPS
11.2024 - 01.2025
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Lifted and carried packages weighing up to 150 pounds.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.

Cook

AMC Theatres
07.2024 - 12.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Ride Operator

Sesame Place
07.2023 - 12.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.

Camp Counselor

Parks and Recreation Philadelphia
07.2021 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Education

First Philadelphia Charter School
Philadelphia, PA

Certificate - Locomotive Engineer/ Conductor Basic Training

Bucks County Community College
Bristol, PA
12-2025

Skills

  • Problem-solving
  • Loading and unloading
  • Heavy lifting
  • Safety procedures compliance
  • Customer service
  • Aircraft marshalling
  • Ramp service
  • Team leadership
  • Flexible schedule
  • Security awareness

Timeline

Ramp Agent

Piedmont Airlines
06.2025 - Current

Pro Loader

Lowes Home Improvment
04.2025 - 06.2025

Wawa Associate

Wawa
02.2025 - 04.2025

Driver Helper

UPS
11.2024 - 01.2025

Cook

AMC Theatres
07.2024 - 12.2024

Ride Operator

Sesame Place
07.2023 - 12.2023

Camp Counselor

Parks and Recreation Philadelphia
07.2021 - 08.2022

First Philadelphia Charter School

Certificate - Locomotive Engineer/ Conductor Basic Training

Bucks County Community College

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Michael Warren Jr