Michael Weirauch
Network / System Adminsitrator
Nanty Glo,PA
Summary
Meticulous System Administrator with experience in Linus and Windows system and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences.
Driven Systems Administrator with 30 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.
Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.
Overview
34
34
years of professional experience
1
1
Certification
4
4
Languages
Work History
Technical Consultant
Self Employed Services
Various, PA
05.1991 - Current
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Troubleshot and corrected customer hardware and software problems using self developed diagnostic methods
- Maintained in-house lab
- Built, Installed, and configured various Server designs
- Rerouted / rewired, and maintained various networks / intranets
- Performed server installations using Novell OSes and MS Windows OSes
- Final level of support for all networking, software, hardware and end users problems
- Assisted and advised customers on equipment and software purchases according to their needs
- Performed documentation of the network, users, and software installs
- Performed diagnostics on, upgraded and repaired PC and MAC equipment
- Built IBM clone computers according to certain specs for both networking and standalone units
Senior Systems Administrator
M. Glosser Bros
06.2023 - 05.2024
- Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
- Spearheaded migration efforts to cloud-based platforms, reducing operational costs and increasing scalability.
- Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.
- Increased productivity through automation of routine tasks using scripting languages such as PowerShell and Python.
- Reduced security incidents with proactive monitoring and timely patching of systems.
- Developed comprehensive backup strategies to ensure data protection during disaster recovery scenarios.
- Improved overall system performance by optimizing hardware and software configurations.
- Designed secure network architectures, minimizing the risk of unauthorized access or data loss.
- Conducted regular audits of IT systems to identify areas for improvement and ensure compliance with industry standards such as ISO/IEC 270012013.
- Maintained high availability of critical business applications by implementing robust failover solutions.
- Maintained network security, VPN virus, Spam.and Phishing attempts
- Managed and monitored Specialized software (plasma cutter, lasers)
- Monitored and managed various specialty Hardware (plasma cutter, lasers)
- Maintained state compliance with various software and hardware tools. (driver monitoring, disposal)
- Managed users and computers on various subnets
- Managed day to day tasks (permissions, password resets)
- Reimaged Machines as needed.
- Troubleshot and corrected users hardware and software problems
- Performed documentation of the network, users, and software installs
- Performed diagnostics on, upgraded and repaired PC equipment
- Worked daily with Ubiquiti, equipment.
- Rerouted / rewired, and maintained various networks / intranets
- Final level of support for networking, software, hardware and end users problems
Systems Administrator
Hanging Gardens
06.2021 - 10.2022
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Configured and tested Windows Server operating systems with roles features.
- Improved system performance by implementing server upgrades and hardware replacements.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Integrated and updated software products to boost system compatibility.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
- Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
- Maintained network security and VPN
- Managed and monitored state mandated recording of facility and backup integrity
- Repaired monitored and managed various specialty Hardware (AQM, humidity, temp sensors)
- Maintained state compliance with various software and hardware tools. (driver monitoring, disposal)
- Managed users and computers on Various Domains
- Managed day to day tasks (permissions, password resets)
- Reimaged Machines as needed.
- Worked with Various Specialized software by discipline.
- Troubleshot and corrected users hardware and software problems
- Performed documentation of the network, users, and software installs
- Performed diagnostics on, upgraded and repaired PC equipment
- Worked daily with Cisco Networking, wired and wireless, equipment.
- Worked daily with Ubiquiti, equipment. Balancing signals and traffic in student dorms.
- Support For various specialized Software packages .
- Rerouted / rewired, and maintained various networks / intranets
- Final level of support for networking, software, hardware and end users problems
Desktop Services Analyst
University of Pittsburgh at Johnstown
10.2017 - 06.2021
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
- Managed users and computers on Various University Domains
- Managed day to day tasks (permissions, password resets)
- Reimaged Machines as needed.
- Contributed to the Yearly Lab images.
- Reimaged Lab machines Each semester.
- Worked with various Lab Equipment (tensile testers, 3d Printers, etc)
- Worked with Various Specialized software by discipline.
- Troubleshot and corrected users hardware and software problems
- Performed documentation of the network, users, and software installs
- Performed diagnostics on, upgraded and repaired PC and MAC equipment
- Worked daily with Cisco Networking, wired and wireless, equipment.
- Worked daily with Ubiquiti, equipment. Balancing signals and traffic in student dorms.
- Final level of support for all faculty / staff printers.
- Maintained Two of many in-house labs
- Rerouted / rewired, and maintained various networks / intranets
- Final level of support for networking, software, hardware and end users problem
Systems Specialist
Red Cross International
04.2017 - 04.2017
- Set system metrics and thresholds to maintain proper operational continuity.
- Collaborated with cross-functional teams to develop customized solutions for unique business needs.
- Trained employees in use of Various systems, overseeing onboarding process and verifying trainee competence.
- Troubleshot and corrected customer problems
- Used Clairify / Easy Vista to track and manage customers calls
- First level of support for problems
- Trained others in use of Various softwares
- Maintained HIPAA compliance with end users and software.
- Remotely Fixed users issues over the phone and through Log me in
- Used Active directory to maintain accounts and computers.
Tech Specialist
Sheetz, Inc.
10.2013 - 10.2016
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Assisted in the development of technical documentation, facilitating better communication among team members and clients.
- Maximized equipment lifespan through diligent monitoring of usage data and proactive replacement recommendations.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
- Trained junior technicians on best practices, improving overall team productivity and skill level.
- Collaborated with team members to complete complex projects within established timelines.
- Served as a subject matter expert within the technician specialist team, mentoring colleagues on advanced techniques and methodologies for troubleshooting challenging issues.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Troubleshot and corrected customer problems
- Monitored 5000+ Computers using Bit 9 and Carbon Black
- Final level of support for problems
- Used Various Imaging software to stage stores (SCO, Registers, Order points, etc)
- Engaged stores as Red team (hackers) to test security
- Upgraded 500+ stores with radiant software
- Worked with vendors (radiant, NCR, etc) resolve issues
- Managed 15 people during Bi annual upgrades.
- Responsible for completion, collaboration, final check and coordination with vendors for upgrades.
Systems Specialist
Red Cross
05.2011 - 06.2012
- Designed compliance measures to maintain adherence to regulatory guidelines such as FDA and Internal standards.
- Trained employees in use of Claify system, overseeing onboarding process and verifying trainee competence.
- Trained employees in use of Certificate system, overseeing onboarding process and verifying trainee competence.
- Delivered end-user training sessions to ensure proper utilization of systems and maximize productivity gains.
- Troubleshot and corrected customer problems
- Used Clairify / Easy Vista to track and manage customers calls
- First level of support for problems
- Trained others in use of Various softwares
- Maintained HIPAA compliance with end users and software.
- Remotely Fixed users issues over the phone and through Log me in
- Used Active directory to maintain accounts and computers.
Network Administrator
Maple Mountain Equipment
06.2009 - 02.2010
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Identified and immediately resolved issues with network devices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Monitored system performance and responded to alerts.
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
- Resolved issues related to AS/400 including backbone and maintenance
- Configured and installed security cameras / DVRs
- Final level for support of all computers / computer related issues
- Used helpdesk program to document problems and solutions.
- Setup and maintained VPN connections
- Installed and configured various telephony equipment Including Cisco IP Phones
- Remotely maintained / administered 12 locations
- Remotely Administered Several models of Cisco Routers and switches
Network Administrator/Senior Web Designer
Wenturine Brothers Lumber
01.2006 - 02.2006
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
- Implemented network security measures to minimize data loss.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Verified continuity of computer and telephone system services for users..
- Spearheaded infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Improved network efficiency by implementing and managing system updates and patches.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Reduced downtime with proactive identification and resolution of IT issues.
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
- Installed Windows OS on all business computers
- Built, Installed, and Configured Servers.
- Installed and implemented MPPP, proxy server, fax server, web site, and new software packages
- Worked with several vendors for IDS and Firewall
- Installed and resolved issues related to Solomon accounting package
- Built, Maintain, and Rerouted / rewired network / intranet
Specialist
SAP&DC
01.2006 - 02.2006
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Maintained Server Farm (10+ servers)
- Managed Users and computers through extensive use of active directory
- Set up DNS and DHCP for entire Office
- Wrote and maintained company wide IT policies and practices
- Worked on Diagramming and Cataloging Network
- Worked with various Cisco Switches and hubs as
- Worked on "last mile" wireless tech to deliver broadband to rural areas
- Maintained webservers hosted by SAP&DC
- Used helpdesk and remote desktop / terminal services to repair problems
Network Support Technician/Administrator
Integritas
01.2005 - 10.2005
- Troubleshot hardware and software to determine and rectify network problems.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Ran cabling and installed data drops for new node installations.
- Supported users both local and by phone with problem resolution and education.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Supported end-users by providing prompt technical assistance, enhancing overall satisfaction levels.
- Worked with various manufacturers' Routers and switches and firewalls
- Used Macromedia Breeze and WebEx for training
- Maintained Server Farm
- Worked with and troubleshot various IP Phones.
- Used Cisco Equipment for hubs and Firewalls
- Repaired database corruptions in Oracle 8 and SQL.
- Interface set up for audio, spirometer, and possible Topaz tablets
- Used helpdesk program to document problems and solutions.
- Built, Installed, and Configured Servers
- Championed best practices within the organization, fostering a culture of continuous improvement within the network support team.
- Logged, resolved and escalated on-site and off-site issues.
Systems Administrator
Sunrise Medical/DeVilbiss
02.2002 - 05.2004
- Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
- Maintained strong working relationships with cross-functional teams, collaborating on joint initiatives that supported organizational goals.
- Proactively identified areas for improvement in the IT infrastructure, recommending appropriate technology solutions to boost productivity and performance levels.
- Attended meetings to deliver status reports to key stakeholders.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Collaborated with IT team members to develop comprehensive disaster recovery plans, enhancing business continuity efforts.
- Developed a web-based training for customer service and satellite repair centers that saved $18,600 in annual training costs.
- Created product information presentations using Macromedia Studio MX
- Designed web pages for company intranet using Dreamweaver and MS Front Page
- Used Several Vendors for IDS and Firewall solutions
- Maintained / Administered the database in SQL
- Worked with and support end users
- Final level of support for CPAP units and IPS related issues
- Performed Backups of servers nightly using ArcServe
- Trained others in use of IPS software
- Maintained HIPAA compliance with server. Maintained security of IPS server.
- Provide others with dial up access to server at all times, by maintaining dial up connectivity. Using Lantra products for outside connectivity to server
Dorm Connectivity / Technical Support
St Francis College
08.1998 - 11.1998
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Connected Students in their dorms to Novell 4.11 sever and to internet
- Installed, configured, and diagnosed Novell client, networking cards, and other peripherals.
- Made CAT 5 wires using the T568A Standard and 10Base-T Standard
- Experienced with punchdown
- Repaired and diagnosed students' and school computers
- Worked with 3COM switches and hubs.
- Managed 10 Student interns by implementing scheduling / reporting system
Education
Associate of Science - Network Administrator / Systems Administrator
Cambria County Area Community College/P. Highlands
Various , PA 05.2001 -
Skills
Technical consulting
User training
Client relationship building
Software development
Systems analysis
Client needs assessment
Technical guidance
Requirements gathering
Software integration
Proficient in Windows Server
Windows
Linux (Ubuntu, SuSE, Redhat, DSL, STD)
Novell
SQL
Oracle
Adobe premier
Adobe Photoshop
Certification
A Plus
Timeline
Senior Systems Administrator
M. Glosser Bros
06.2023 - 05.2024
Systems Administrator
Hanging Gardens
06.2021 - 10.2022
Desktop Services Analyst
University of Pittsburgh at Johnstown
10.2017 - 06.2021
Systems Specialist
Red Cross International
04.2017 - 04.2017
Tech Specialist
Sheetz, Inc.
10.2013 - 10.2016
Systems Specialist
Red Cross
05.2011 - 06.2012
Network Administrator
Maple Mountain Equipment
06.2009 - 02.2010
Network Administrator/Senior Web Designer
Wenturine Brothers Lumber
01.2006 - 02.2006
Specialist
SAP&DC
01.2006 - 02.2006
Network Support Technician/Administrator
Integritas
01.2005 - 10.2005
Systems Administrator
Sunrise Medical/DeVilbiss
02.2002 - 05.2004
Associate of Science - Network Administrator / Systems Administrator
Cambria County Area Community College/P. Highlands
05.2001 -
Dorm Connectivity / Technical Support
St Francis College
08.1998 - 11.1998
Technical Consultant
Self Employed Services
05.1991 - Current
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