Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Williams

Muncy

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Human Resources Specialist

Qortek, Inc
10.2012 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files and benefit enrollments.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Enhanced employee satisfaction by implementing regular feedback mechanisms and addressing concerns promptly.
  • Advocated for employee wellness programs, contributing to healthier workplace.
  • Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
  • Negotiated with benefits providers, securing advantageous packages for employees.
  • Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
  • Administered employee benefits programs and assisted with open enrollment.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.

Quality Specialist/Site Safety Specialist

QorTek, Inc
10.2012 - Current
  • .Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency..
  • Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
  • Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
  • Played a key role in achieving ISO certification by preparing necessary documentation and facilitating successful audits.
  • Ensured compliance with industry standards by conducting thorough audits and recommending corrective actions.
  • Optimized the calibration program for measuring equipment, reducing downtime due to inaccurate readings or malfunctioning instruments.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Reported problems and concerns to management.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed routine maintenance and calibration on testing equipment.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Served as a liaison between management and field personnel to address safety concerns promptly, fostering a collaborative approach toward continuous improvement.
  • Promoted a culture of safety awareness by organizing regular team meetings focused on sharing best practices and lessons learned from incidents.
  • Monitored employee exposure levels to hazardous substances and implemented control measures to minimize risk.
  • Developed emergency response plans for various potential scenarios, including natural disasters, fires, or chemical spills, ensuring all employees were trained on proper procedures in the event of an incident.
  • Evaluated worksite equipment for potential hazards and implemented necessary maintenance schedules or replacements to ensure optimal functionality and safety compliance.
  • Enhanced site safety by conducting regular inspections and implementing corrective actions.
  • Provided comprehensive training to employees on site-specific hazards, emergency response plans, and personal protective equipment usage.
  • Maintained safe and healthful job site while meeting or exceeding standard safety policies.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.

Lead Manufacturing Technician

QorTek, Inc.
10.2012 - Current
  • Boosted team morale through clear communication, providing regular feedback, and fostering a positive work environment.
  • Supervised daily operations on the production floor, ensuring timely completion of tasks while maintaining high-quality standards.
  • Supported new staff members with comprehensive training programs, increasing overall team competency levels.
  • Maintained accurate records of completed work orders, aiding in efficient resource allocation for future projects.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free workspace at all times.
  • Assembled and tested parts and components to meet safety and performance standards.
  • Made sure that products were produced on time and are of good quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Assisted engineers in developing, building, and testing prototypes and products.
  • Collaborated with cross-functional teams for seamless integration of new products into existing production lines.

Education

Associate of Science - Business Administration

Harrisburg Area Community College
Harrisburg, PA
12-2024

Associate of Applied Science - Electronics And Computer Engineering Technology

Pennsylvania College of Technology
Williamsport, PA
05-2013

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Training development
  • Pre-employment screening
  • Employee relations
  • Onboarding and orientation
  • Microsoft Office Suite
  • Background checks
  • Compensation and benefits
  • Employee retention
  • Staff management
  • HR software proficiency
  • Employee engagement
  • Policies implementation

Affiliations

  • Freemasonry
  • Scouts BSA
  • West Branch Human Resources Society

Timeline

Human Resources Specialist

Qortek, Inc
10.2012 - Current

Quality Specialist/Site Safety Specialist

QorTek, Inc
10.2012 - Current

Lead Manufacturing Technician

QorTek, Inc.
10.2012 - Current

Associate of Science - Business Administration

Harrisburg Area Community College

Associate of Applied Science - Electronics And Computer Engineering Technology

Pennsylvania College of Technology

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Michael Williams