Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raegan Kocher

Quarryville

Summary

Dedicated professional with strong teamwork and collaboration skills. Experienced in enhancing customer satisfaction and managing efficient workflows in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Host/Server

Texas Roadhouse
Lancaster, PA
03.2026 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed dining reservations and waitlists efficiently.
  • Provided menu information, assisting guests in making dining choices.
  • Collaborated with kitchen staff to ensure timely food delivery.

Convenience Store Shift Lead

Krieder's Market
Kirkwood, PA
06.2023 - 04.2026
  • Trained and mentored team members on operational procedures and customer service excellence.
  • Coordinated scheduling and task assignments to optimize staff performance during peak hours.
  • Enhanced customer satisfaction by addressing complaints promptly and effectively resolving issues.
  • Completed store opening and closing procedures and balanced tills.

Education

Bachelor of Science - Manufacturing Engineering

Millersville University of Pennsylvania
Millersville, PA
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Warm and friendly
  • Time management
  • Customer service
  • Collaboration
  • Conflict resolution

Timeline

Host/Server

Texas Roadhouse
03.2026 - Current

Convenience Store Shift Lead

Krieder's Market
06.2023 - 04.2026

Bachelor of Science - Manufacturing Engineering

Millersville University of Pennsylvania
Raegan Kocher