Michael Spohn

Work History

Greenbrier Honda Nissan

11.2024 - Current

Expanded market reach by identifying new business opportunities within the automotive industry.
Utilized reports, analyzed information and monitored trends to identify opportunities.
Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
Championed continuous improvement initiatives, fostering a culture of innovation and excellence within the dealership.
Facilitated collaboration between departments to improve overall performance and customer experience.

Sims Buick GMC Nissan

08.2024 - 10.2024

Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Upheld company policies and implemented standards fairly.
Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Montrose Nissan

06.2024 - 07.2024

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.

Moon Township Honda

03.2021 - 02.2024

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.

Moon Township Mazda Hyundai

08.2014 - 03.2021

Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Effectively handled the General Manager position for a Multi line franchise out of a single store.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Trained new employees on proper protocols and customer service standards.

Moon Township Mazda Hyundai

12.2007 - 08.2014

Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Implemented systems and procedures to increase sales.
Directed sales support staff in administrative tasks to help sales reps close deals.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.