Michelle Bernard

Started out in housekeeping maintaining rooms. I learned how to maintain public areas of the hotel along the way making sure everything is clean and well maintained for guests. I made employee of the month in my first six months of employment.

After about a year and a half I transferred over to the water park maintaining cleanliness of the indoor water park which includes pool cleaning, power washing floors, cleaning bathrooms and cabanas and basically the entire water park. I also have helped clean and maintain the whole outdoor water park in the summer.

In the past I have been a housekeeper at several hotels in the area. Most of which are no longer around. Including also residential houses over the years.

I also have experience in retail. I used to work at K-Mart for several years and Bon Ton before they closed for a couple years. I learned every department in both retail stores and knew how to stock shelves, keep the stores neat and tidy and help with inventory and cashier. I liked being on the floor with customers. I've always been really good with people.

• Built a loyal following through engaging author-reader interactions at book signings, speaking engagements or online platforms.
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• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
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• Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.