Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Blank

Butler

Summary

Dynamic cake decorator with a proven track record at Giant Eagle, excelling in customer service and cake design. Skilled in food safety and inventory management, I consistently enhance customer satisfaction through attention to detail and creative solutions. Committed to continuous learning and team cooperation. I'm hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Relationship Banker position. Ready to help the team achieve company goals.

Overview

20
20
years of professional experience

Work History

Cake Decorator

Giant Eagle
10.2011 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Replenished bakery items in display cases.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Prepared frostings and other toppings for cakes and pastries.
  • Packaged finished products for sale.


Baker

Shepherd Coffee Co.
09.2024 - 10.2025
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Vegtable Farmer

Ambrose Farms
08.2005 - 10.2005
  • Streamlined daily operations through effective delegation of tasks to team members based on individual skills and strengths.
  • Enforced proper storage of crops
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.

Education

High School Diploma -

Knoch High School
Saxonburg, PA
06-2010

Butler Vo-Tech
Butler, PA

Associates - Culinary/Baking And Pastries

Indiana University of Pennsylvania
Indiana, PA
05-2013

Skills

  • Cake decoration
  • Strong communication skills
  • Food safety
  • Stock rotation
  • Continuous learning and adaptation
  • Production and processing
  • Production-driven
  • Hospitality and accommodation
  • Attention to detail
  • Reliable and responsible
  • Team cooperation
  • Customer service
  • Critical thinking
  • Supply ordering
  • Order taking
  • Active learning
  • Inventory maintenance

Timeline

Baker

Shepherd Coffee Co.
09.2024 - 10.2025

Cake Decorator

Giant Eagle
10.2011 - Current

Vegtable Farmer

Ambrose Farms
08.2005 - 10.2005

High School Diploma -

Knoch High School

Butler Vo-Tech

Associates - Culinary/Baking And Pastries

Indiana University of Pennsylvania

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Michelle Blank