Michelle Boring
Chambersburg,PA
Summary
My objective is to secure employment utilizing my experience in finance and property management.
Overview
22
22
years of professional experience
Work History
Multi-Site Community Director
Property Management, Inc.
02.2024 - 02.2025
- Managed daily operations across multiple properties, ensuring compliance with company policies and regulations.
- Developed and implemented strategic plans to enhance community engagement and resident satisfaction.
- Coordinated maintenance schedules, prioritizing urgent requests to minimize disruption for residents.
- Managed budgets, financial reports, and rent collection for multiple properties, ensuring fiscal responsibility.
- Resolved resident conflicts in a fair and timely manner, promoting a harmonious living environment across all sites.
- Conducted regular property inspections to maintain safety standards and address potential issues proactively.
- Ensured compliance with local regulations and industry best practices through ongoing education and training initiatives.
HUD Manager
SpiriTrust Lutheran
08.2023 - 02.2024
- Facilitated applicant processing, verified income qualifications, and managed tenant recertification annually or as required.
- Adhered to HUD standards by overseeing property management and leasing activities in alignment with federal regulations.
- Prepared for and successfully passed HUD management reviews and housing quality inspections.
- Calculated housing assistance payments to support residents in need and maintained precise subsidy billing.
- Compiled and submitted financial and program reports to leadership and HUD officials.
- Maintained waiting lists and managed property vacancy rates efficiently.
- Investigated tenant issues, enforced lease agreements, and managed grievance processes.
- Collaborated with local organizations to provide residents with essential services and programs.
- Managed contractor procurement for property maintenance, renovations, and repairs.
Coordinator for Student Housing
Shippensburg University Foundation
12.2002 - 06.2023
- Administered all facets of off-campus student housing operations, ensuring efficient service delivery and resident satisfaction.
- Managed occupancy levels and maintained financial integrity to support organizational goals.
- Achieved successful tenant transitions by effectively managing lease-up processes and move-in/out logistics. Streamlined tenant onboarding and offboarding, enhancing overall operational efficiency.
- Managed tenant inquiries and delegated tasks to on-site maintenance personnel.
- Administered tenant vehicle registration and parking operations, including tracking related violations and fines.
- Delivered comprehensive information to tenants regarding lease rules, regulations, and payment schedules.
- Executed invoice generation and billing processes for rent, utilities, fines, and damages to ensure timely payments.
- Administered collection of monthly rent, utility, and damage bills to ensure timely payments.
- Executed weekly bank deposit transactions to ensure accurate financial management.
- Presented foundation's case at hearings to facilitate resolution of delinquent accounts and eviction matters.
- Performed detailed inspections at year-end and managed timely processing of security deposit refunds.
Skills
- Multitasking and organization
- Property inspections
- Daily operations management
- Payment management
- Database management
Timeline
Multi-Site Community Director
Property Management, Inc.
02.2024 - 02.2025
HUD Manager
SpiriTrust Lutheran
08.2023 - 02.2024
Coordinator for Student Housing
Shippensburg University Foundation
12.2002 - 06.2023