Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Glavan

Greensburg

Summary

Dynamic Community Programs Coordinator with a proven track record at Community Living and Support Services, excelling in problem-solving and staff training. Successfully streamlined operations, enhancing efficiency and care quality. Recognized for fostering a culture of continuous learning and adaptability, ensuring high standards in patient care and team performance.


Overview

27
27
years of professional experience

Work History

Community Programs Coordinator

Community Living and Support Services
09.2022 - Current
  • Provided leadership, guidance and support to staff members.
  • Accomplished multiple tasks within established timeframes.
  • Conducted thorough assessments of patients'' physical, emotional, social, and environmental needs to inform customized care plans.
  • Managed financial aspects of home healthcare operations, including budgeting, billing, and expense tracking, ensuring cost-effective service delivery.
  • Streamlined scheduling processes for better staff utilization and increased efficiency in service delivery.
  • Established and maintained effective communication with staff, Service coordinator's and funding sources to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Promoted a culture of continuous learning and professional growth for staff through ongoing training, performance evaluations, and opportunities for career advancement.

Service Worker

JJ Gumberg INC
08.2015 - 09.2022
  • Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
  • Utilized problem-solving skills to address complex customer needs effectively.
  • Maintained an organized workspace, ensuring easy access to necessary tools and supplies for efficient task completion.
  • Collaborated with team members to ensure optimal service quality for all customers.

Home Health Coordinator

Christ the King Manor
06.1998 - 04.2020
  • Promoted a culture of continuous learning among team members through ongoing professional development opportunities.
  • Conducted regular follow-ups with patients to assess their well-being, making necessary adjustments to care plans when required.
  • Facilitated smooth transitions from hospital settings to home environments for patients requiring ongoing care assistance.
  • Monitored staff performance through regular feedback sessions, resulting in higher levels of competency among team members.
  • Maintained accurate records of patient information, appointments, and services provided for efficient case management.

Education

Human Development And Family Studies

Penn State
DuBois PA

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Self motivation
  • Professionalism
  • Staff training
  • Staff supervision

Timeline

Community Programs Coordinator

Community Living and Support Services
09.2022 - Current

Service Worker

JJ Gumberg INC
08.2015 - 09.2022

Home Health Coordinator

Christ the King Manor
06.1998 - 04.2020

Human Development And Family Studies

Penn State

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Michelle Glavan