Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Goss

Wexford

Summary

Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.

Overview

14
14
years of professional experience

Work History

Sales Consultant, Drapery Specialist

Nest Expressions
07.2022 - Current

• Delivered in-home consultations to assess client needs and design tailored window treatment and drapery solutions.

• Specialized in blending functionality with aesthetics, creating custom designs that elevated residential interiors.

• Consistently achieved top sales performance, recognized as the highest-grossing sales consultant in the region.

• Built lasting customer relationships through exceptional service, product expertise, and personalized design recommendations.

• Collaborated with installation teams to ensure seamless project execution and client satisfaction.

Territory Manager

LG Mobility
08.2019 - 04.2021
  • Grew territory sales through consultative selling and solution-based approaches.
  • Consistently ranked among top-performing territory managers for mobility solutions.
  • Developed and executed territory growth strategies, expanding customer base and market share.
  • Partnered with clients to implement mobility solutions that improved operational efficiency and reduced costs.
  • Trained and mentored new team members on best practices in customer engagement and sales execution.

Retail Sales Consultant

AT&T Mobility
07.2016 - 08.2019
  • Delivered tailored mobility solutions through consultative sales approach
  • Consistently exceeded sales goals and ranked among top performers
  • Built strong client relationships to drive repeat business and referrals
  • Expanded territory presence by identifying and closing new opportunities
  • Partnered with customers to improve efficiency and meet evolving mobility needs

Receptionist/Accounts Receivables

Nicklas Supply Inc.
04.2011 - 07.2016
  • Managed incoming calls with professionalism, directing inquiries to relevant departments.
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
  • Organized office documents and files, maintaining a clean workspace for optimal productivity.
  • Maintained accurate financial records through diligent data entry, contributing to overall company organization.
  • Promoted a professional image of the organization through courteous interactions with clients over phone or email.

Education

No Degree - General Studies

La Roche University
Pittsburgh, PA
03-2004

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Prospecting skills
  • Closing techniques
  • Consultative sales
  • Online marketing
  • Sales strategies
  • Referral generation

Timeline

Sales Consultant, Drapery Specialist

Nest Expressions
07.2022 - Current

Territory Manager

LG Mobility
08.2019 - 04.2021

Retail Sales Consultant

AT&T Mobility
07.2016 - 08.2019

Receptionist/Accounts Receivables

Nicklas Supply Inc.
04.2011 - 07.2016

No Degree - General Studies

La Roche University
Michelle Goss