Receptionist
Celebrity Nails
Fredericksburg
12.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved workflow by introducing more efficient document handling and organization practices.
- Enhanced front desk operations by efficiently managing incoming callsand ensuring prompt customer service.
