Michelle Kauffman
Fayetteville
Summary
Dependable Office Manager and Administrative Assistant with 11 years of experience supporting office operations, managing AP/AR, and coordinating complex schedules. Skilled in property management, tenant relations, and financial tracking. Demonstrated ability to streamline processes, reconcile daily transactions, and support executive leadership in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Ordnance Technician
Federal Government Agency
Chambersburg
01.2024 - 05.2026
- Executed safe disposal of retired rockets
Electronic/Mechanical Technician
Bowhead Support
Chambersburg
09.2018 - 01.2024
- Worked on electrical systems repairing the units according to the specs replacing equipment that needs replacing and testing the unit
Property Manager
Edward Cason
Bridgeville
03.2015 - 06.2019
- Completed final move-out walk-throughs for tenants, ensuring compliance with lease agreements
- Resolved customer complaints promptly and appropriately, improving tenant satisfaction
- Followed up on delinquent tenants and coordinated collection procedures, reducing outstanding balances
- Communicated with landlord regarding building and tenant issues, facilitating timely resolutions
- Verified income, assets, and expenses and completed file tracking sheet for each applicant, ensuring accurate records
Assembler/Production
Axiom Staffing Group
Shippensburg
04.2018 - 08.2018
- Ensured quality electrical connections by properly crimping wires and terminals on amp crimp machines using work orders
Administrative Assistant
Aerotek
Chambersburg
05.2016 - 08.2016
- Entered Bill of Lading data and ensured all route sales slips were accurately scanned into the computer system
Administrative Assistant
Oral and Facial Surgery
Chambersburg
04.2013 - 09.2015
- Answered and managed incoming and outgoing calls while recording accurate messages, improving communication efficiency
- Opened and properly distributed incoming mail, ensuring timely delivery to appropriate staff
- Greeted numerous visitors, including VIPs, vendors, and interview candidates, enhancing office professionalism
- Maintained a clean reception area, including lounge and associated areas, to provide a welcoming environment
- Reconciled accounts receivable and payable at end of day, ensuring accuracy of all processed payments
Certified Phlebotomist Technician
Chambersburg Hospital Lab
Chambersburg
10.2010 - 06.2012
- Prepared specimens for analysis and established proper chronological priorities in testing, improving workflow efficiency
- Performed diagnostic and therapeutic laboratory procedures, supporting accurate patient diagnoses
- Prepared specimens and performed Nissl and H&E staining, ensuring high-quality laboratory results
Office Manager/Administrative Assistant
K & K Electronics
Chambersburg
12.1999 - 07.2011
- Created expense reports, budgets, and filing systems to improve financial tracking and organization
- Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination
- Answered phone system, ordered all office supplies, and scheduled all appointments to maintain office efficiency
- Supported Chief Operating Officer with daily operational functions, streamlining administrative processes
- Kept reception area clean and neat to give visitors a positive impression of the company
- Maintained up-to-date client accounts, ensuring accurate records
- Reconciled accounts receivable and payable daily, supporting financial accuracy
Assembler/Production
JLG Industries Inc
Shippensburg
10.2004 - 06.2009
- Assembled compressors using Work Center Instructions (WCI), Piping and Instrumentation instructions (P and I), Wiring Diagram (WD), Bill of Material (BOM), and assembly drawings, ensuring compliance with specifications
- Disassembled and reassembled equipment during changeover to minimize downtime
- Reported defective materials and equipment to shift supervisor, helping to reduce production errors
- Built compressors by following Work Center Instructions (WCI), Piping and Instrumentation instructions (P and I), Wiring Diagram (WD), Bill of Material (BOM), and assembly drawings.
- Installed foam insulation on tubing and controls to enhance equipment performance
- Repainted and precisely touched-up components and assemblies, maintaining product quality
- Recognized and reported defective material and equipment to shift supervisor, reducing production errors
Education
Certificate -
Kaplan University
Hagerstown, MDSkills
- Lean manufacturing
- Quality assurance
- Six Sigma
- Quality control
- Manufacturing
- Assembly
- Work order processing
- Freight
- Cost analysis
- Inventory management
- Blueprint reading
- Technical documentation
- Computer operation
- Microsoft Office
- Administrative specialist
- Invoice processing
- Expense reporting
- Medical billing
- Specimen handling
- Archiving
- Scheduling
- Team supervision
- Team leader
- Team building
- Planning and coordination
- Organizational skills
- Fast learner
- Deadline-driven
- Excellent communication skills
- Professional phone etiquette
- Multi-line phone proficiency
- Works well under pressure
- Critical thinker
- Accurate and detailed
- Customer service
- Office management
- Appointment setting
- Data archiving
- Accounting knowledge
- Customer service
Timeline
Ordnance Technician
Federal Government Agency
01.2024 - 05.2026
Electronic/Mechanical Technician
Bowhead Support
09.2018 - 01.2024
Assembler/Production
Axiom Staffing Group
04.2018 - 08.2018
Administrative Assistant
Aerotek
05.2016 - 08.2016
Property Manager
Edward Cason
03.2015 - 06.2019
Administrative Assistant
Oral and Facial Surgery
04.2013 - 09.2015
Certified Phlebotomist Technician
Chambersburg Hospital Lab
10.2010 - 06.2012
Assembler/Production
JLG Industries Inc
10.2004 - 06.2009
Office Manager/Administrative Assistant
K & K Electronics
12.1999 - 07.2011
Certificate -
Kaplan University