Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Taylor

Montrose

Summary

Dynamic Quality Management Coordinator with a proven track record at Trehab, Inc., excelling in internal auditing and documentation management. Recognized for enhancing billing procedures and training counselors, demonstrating strong attention to detail and effective communication skills. Committed to fostering teamwork and improving organizational efficiency in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Quality Management Coordinator

Trehab, Inc.
09.2016 - 09.2017

Streamlining the company's billing procedures, auditing billing and client charts, follow up on billing denials, involvement in general improvement to the companies clerical and administrative tasks, tracked counselor billable hours, provided feedback and training to counselors on proper paperwork procedures.

Alcohol and Drug Abuse Counselor

Trehab, Inc.
04.2010 - 08.2016

Provided drug and alcohol counseling services, to include 1 on 1 counseling, group counseling, documentation fo progress, development of treatment plans, chart management, case management, coordination of inpatient stays including pre certification when necessary.

Module Coordinator

Northwestern Human Services
01.2008 - 04.2010

Provided one on one support to neurodiverse children during their school day and at home. After some time working directly with children I had the opportunity to become the module coordinator for this behavioral program, this included paperwork and communication with involved parties filing and general administration tasks.

Education

Master of Arts - Counseling

Regent University
Virginia Beach, VA
05-2011

Bachelor of Science - Counseling

Clarks Summit University
Clarks Summit, PA
05-2007

Skills

  • Internal auditing
  • Documentation management
  • Audit compliance
  • Teamwork and collaboration
  • Attention to detail
  • Reliability
  • Organizational skills
  • Effective communication

Timeline

Quality Management Coordinator

Trehab, Inc.
09.2016 - 09.2017

Alcohol and Drug Abuse Counselor

Trehab, Inc.
04.2010 - 08.2016

Module Coordinator

Northwestern Human Services
01.2008 - 04.2010

Master of Arts - Counseling

Regent University

Bachelor of Science - Counseling

Clarks Summit University
Michelle Taylor