Dynamic Quality Management Coordinator with a proven track record at Trehab, Inc., excelling in internal auditing and documentation management. Recognized for enhancing billing procedures and training counselors, demonstrating strong attention to detail and effective communication skills. Committed to fostering teamwork and improving organizational efficiency in fast-paced environments.
Streamlining the company's billing procedures, auditing billing and client charts, follow up on billing denials, involvement in general improvement to the companies clerical and administrative tasks, tracked counselor billable hours, provided feedback and training to counselors on proper paperwork procedures.
Provided drug and alcohol counseling services, to include 1 on 1 counseling, group counseling, documentation fo progress, development of treatment plans, chart management, case management, coordination of inpatient stays including pre certification when necessary.
Provided one on one support to neurodiverse children during their school day and at home. After some time working directly with children I had the opportunity to become the module coordinator for this behavioral program, this included paperwork and communication with involved parties filing and general administration tasks.