Michelle Ulzheimer-Peck

• Supervised daily operations of healthcare services and staff management.
• Developed and implemented patient care policies and procedures.
• Coordinated staff schedules to ensure optimal coverage and efficiency.
• Monitored compliance with healthcare regulations and standards.
• Facilitated training sessions for new hires on healthcare protocols.
• Collaborated with multidisciplinary teams to enhance patient care quality.
• Resolved conflicts among staff to maintain a positive work environment.
• Coordinated with clinical personnel to ensure appropriate staffing levels for each department.
• Maintained a safe environment by enforcing infection control standards throughout the facility.
• Ensured compliance with federal, state, and local regulations related to healthcare operations.
• Conducted regular staff meetings to discuss safety protocols and quality assurance initiatives.
• Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

Interview, oriented and couched staff

• Facilitated communication between departments regarding health-related matters.

Implemented nursing policies and procedures.

Managed all aspects of resident care

Developed and maintained staffing schedule

Assured compliance with state regulations

Addressed any resident or family concerns

Assessed residents for move ins

Collaborated with physicians and other healthcare providers to coordinate patient care

• Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
• Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
• Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
• Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
• Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
• Collaborated with physicians and other healthcare providers to coordinate patient care plans.
• Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
• Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
• Organized educational programs for nurses such as seminars, lectures, workshops.
• Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
• Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
• Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
• Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
• Conducted recruitment and retention activities to develop highly skilled nursing team.

• Provided direct nursing care and treatments to assigned patients, including wound care, administering medications, and monitoring vital signs.
• Collaborated with other healthcare professionals to ensure optimal patient care outcomes.
• Monitored and documented changes in patient's condition, as well as responses to treatments and interventions.
• Performed administrative duties such as filing documents into medical records, scheduling appointments, and completing insurance forms.
• Observed patients for signs of physical or emotional distress and reported any changes to physicians or supervisors immediately.
• Maintained a safe environment by adhering to safety protocols and regulations set forth by the facility.
• Assisted with admissions and discharges of patients; providing support during transfer process from one unit to another or from hospital to home setting.
• Conducted pre-admission assessments for new patients; obtaining pertinent information regarding health history, current complaints, allergies.

• Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
• Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
• Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
• Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
• Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
• Collaborated with physicians and other healthcare providers to coordinate patient care plans.
• Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
• Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
• Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
• Maintained accurate records of staff certifications, licensure, continuing education credits.
• Organized educational programs for nurses such as seminars, lectures, workshops.
• Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.