Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mi’Kaila Craig

Philadelphia

Summary

Dedicated CNA with a proven track record at Langhorne Gardens Rehabilitation Nursing Center, excelling in patient care and vital signs monitoring. Demonstrated compassion and complex problem-solving skills, enhancing patient satisfaction and safety. Committed to maintaining confidentiality and promoting independence, consistently achieving high standards in care delivery.

Overview

4
4
years of professional experience

Work History

CNA

Episcopal Hospital
01.2024 - Current
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Inventory Technician

Einstein Hospital
08.2024 - 09.2025
  • Prepared accurate reports detailing current inventory levels, trends, and anomalies for upper management''s review.
  • Contributed to loss prevention efforts by identifying potential sources of shrinkage within the warehouse environment and proposing corrective actions as needed.
  • Maintained a safe and clean working environment by adhering to company policies and industry best practices, ensuring the well-being of all warehouse personnel.
  • Improved inventory accuracy by conducting thorough audits and maintaining detailed records.
  • Resolved discrepancies between physical stock levels and recorded quantities through diligent research and problem-solving skills.
  • Reduced excess stock levels with regular monitoring, analysis, and adjustments to ordering practices.
  • Assisted in the development of standard operating procedures for the Inventory Technician role, promoting consistency and efficiency across the team.
  • Conducted regular cycle counts to maintain accurate inventory data while minimizing disruption to daily operations.
  • Served as a liaison between the warehouse team and other departments within the organization during times of high demand or unexpected challenges.
  • Implemented a barcode scanning system to expedite the inventory process, reducing errors and increasing productivity.
  • Managed returns process efficiently, inspecting returned items for quality control purposes and updating inventory records accordingly.
  • Continuously sought opportunities for professional development through ongoing training and education in inventory management techniques and systems, resulting in a consistently high level of performance within the role.

Environmental Services Housekeeper

Temple Hospital
01.2022 - 08.2024
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
  • Verified cleanliness and organization of storage areas and carts.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

CNA

Langhorne Gardens Rehabilitation Nursing Center
04.2022 - 04.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

High School Diploma -

Youth Build Philly
Philadelphia, PA
06-2024

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Complex Problem-solving
  • Emergency response

Timeline

Inventory Technician

Einstein Hospital
08.2024 - 09.2025

CNA

Episcopal Hospital
01.2024 - Current

CNA

Langhorne Gardens Rehabilitation Nursing Center
04.2022 - 04.2023

Environmental Services Housekeeper

Temple Hospital
01.2022 - 08.2024

High School Diploma -

Youth Build Philly

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Mi’Kaila Craig