Mikayla Young
Harrisburg
Summary
Dynamic and results-driven professional with extensive experience in restaurant management at Starbucks and Panera Bread. Proven expertise in inventory control and team management, enhancing productivity and minimizing waste. Proficient at implementing food safety protocols while ensuring a positive work environment through effective coaching and conflict resolution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Mechanicsburg
09.2024 - Current
- Supervised daily operations and ensured adherence to safety protocols.
- Managed inventory levels and coordinated stock replenishment activities.
- Conducted performance evaluations and provided feedback to team members.
- Resolved customer inquiries and maintained high service standards.
- Implemented process improvements to enhance team productivity and morale.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
Team Manager
Panera Bread
Mechanicsburg
12.2020 - 09.2024
- I am responsible for the daily management of my assigned café and team.
- I provide coaching and direction to team members, ensuring they are positioned correctly, and practicing food safety protocols.
- I also oversee the smooth operation of the café and address the needs of our guests.
- I employ a data-driven approach to inventory management, utilizing historical sales data and sales forecasts to optimize dough orders on a daily basis.
- This enables me to anticipate sales trends and maintain adequate inventory levels.
- Additionally, I conduct weekly inventory counts to identify products with the highest wastage rates, and provide coaching to relevant personnel to minimize waste and maintain a low wastage percentage.
Education
Bachelor of Arts - Photography
Arizona State University
Tempe, AZ12-2029
High school diploma -
Cumberland Valley High School
Cumberland County, PA06.2022
Skills
- Restaurant management
- Inventory control
- Restaurant experience
- Management
- Team management
- People management
- Food safety
- Photography techniques
- Visual storytelling
- Conflict resolution techniques
Certification
Food Handler Certification
Affiliations
Self employed photographer
Timeline
Shift Supervisor
Starbucks
09.2024 - Current
Team Manager
Panera Bread
12.2020 - 09.2024
Bachelor of Arts - Photography
Arizona State University
High school diploma -
Cumberland Valley High School