Mike Scott
Harrisburg
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
11
11
years of professional experience
1995
1995
years of post-secondary education
Work History
Operations Supervisor
DHL Supply Chain
Carlisle
01.2015 - 12.2025
- Supervised daily operations to ensure compliance with safety protocols and standards.
- Coordinated logistics and inventory management to optimize workflow efficiency.
- Trained new employees on operational procedures and safety regulations.
- Monitored team performance and provided feedback to improve productivity.
- Managed scheduling and staffing to meet operational demands effectively.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
- Guided employees in handling difficult or complex problems.
- Identified areas of improvement and developed strategies to increase efficiency.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Education
West Side High School
Newark , NjSkills
- Process improvement
- Staff scheduling
- Performance monitoring
- Employee training
- Effective communication
- Conflict resolution
- Leadership development
- Warehouse operations
- KPI tracking
- Delegation
- Customer relations
- Incident reporting
- Employee development
- Root-cause analysis
- Employee engagement
- Task delegation
- Productivity improvement
- Multitasking
Timeline
Operations Supervisor
DHL Supply Chain
01.2015 - 12.2025
West Side High School