Mikel Langan
Johnstown
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Medical Courier
Capital Couriers, LLC
02.2024 - Current
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Properly documented all specimens received.
- Escalated issues to supervisor for immediate remediation.
- Obtained signatures for delivery documents and packages.
- Handled receipt, storage, identification and delivery of products for clients.
- Communicated with dispatch and customers for accurate delivery information.
- Delivered packages to customers.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Volunteer
American Red Cross Blood Services
06.2023 - Current
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified load against delivery ticket before beginning every shift.
- Tracked delivery information while on shift.
- Delivered packages to customers.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Reported issues found with delivery truck to next shift driver and shift lead.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Obtained signatures from customers upon delivery of goods.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Merchandiser
Survey.com
10.2020 - 06.2024
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Arranged consistent shelves, bins, and racks at over 50 locations by following established planograms.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
Education
Bachelor of Arts - Mass Communications
Geneva College
Beaver Falls, PA05-1991
Skills
- Delivering time-sensitive specimens
- Coordinating efficient routes
- Confidentiality
- Handling pharmaceutical materials
- Safe driving
- Valid Driver's license
- Excellent driving skills
- Punctuality
- Medical terminology
- Attention to confidentiality
- HIPAA compliance
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction
- HIPAA Trained and Certified
- Held PA and NY Life Insurance License
- Training in Medical Coding and Terminology
Timeline
Medical Courier
Capital Couriers, LLC
02.2024 - Current
Volunteer
American Red Cross Blood Services
06.2023 - Current
Merchandiser
Survey.com
10.2020 - 06.2024
Bachelor of Arts - Mass Communications
Geneva College
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