Milagros Borrero Burgos
Philadelphia
Summary
Compassionate caregiver with a proven track record at Genesis Home Care, enhancing client independence and quality of life. Skilled in time management and problem-solving, I effectively supervised housekeeping teams at Marriott International, ensuring high cleanliness standards and guest satisfaction. Committed to maintaining a respectful and safe environment for all.
Overview
19
19
years of professional experience
Work History
Caregiver
Genesis Home Care.Inc
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Housekeeping Room Attendant
Marriott International, Inc.
04.2006 - 04.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Housekeeper Supervisor
Marriott International, Inc.
09.2010 - 01.2017
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Maintained required records of work hours, budgets and payrolls.
Education
High School Diploma -
Franklin D Roosevelt
Puerto Rico05-1989
Skills
- Respectful and compassionate
- Time management
Languages
English
Spanish
Timeline
Caregiver
Genesis Home Care.Inc
04.2024 - Current
Housekeeper Supervisor
Marriott International, Inc.
09.2010 - 01.2017
Housekeeping Room Attendant
Marriott International, Inc.
04.2006 - 04.2024
High School Diploma -
Franklin D Roosevelt
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