Milagros Rodriguez Torres
Chambersburg
Summary
Personable professional committed to managing and tracking program components to meet set objectives. Extensive experience upholding quality standards to drive program growth. Recognized for wisdom and experience earned several-year career in program development and delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Director
Everstand
Mechanicsburg
01.2024 - Current
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Maintained audio-visual equipment in top condition to produce quality media for broadcast.
- Established relationships with key stakeholders to build trust in the organization's mission.
- Interviewed persons of interest and special guests for broadcast segments.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Analyzed data from surveys, focus groups, interviews to inform decision making.
- Created and implemented new policies and procedures for the program.
- Conducted needs assessments and developed program objectives.
- Produced and edited copy material for broadcasting.
- Checked programs and schedules for accuracy and issued releases to local media outlets.
- Hired and developed staff members to collaboratively achieve program goals.
- Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Compiled reports on program outcomes for internal and external stakeholders.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Oversaw administrative support staff to facilitate day-to-day program activities.
- Collaborated with external partners to leverage resources for the program's success.
- Met regularly with program stakeholders to make program adjustments and assess progress.
- Organized and facilitated team meetings, workshops, and events.
- Initiated and set goals for programs according to strategic objectives of organization.
- Implemented quality assurance protocols to ensure high-quality service delivery.
- Managed program operations and provided strategic leadership for workers.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Researched funding opportunities to support program initiatives.
- Coordinated with program managers and other stakeholders to create detailed implementation plans, milestones and risk mitigation protocols.
- Utilized various software and tools to streamline processes and optimize performance.
Program Director
Momentum Services Limited
Chambersburg
11.2022 - 01.2023
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Spearheaded program planning and staff development to promote growth.
- Monitored performance metrics to evaluate effectiveness of programs.
Program Director
Children's Christian Center
Chambersburg
02.2020 - 11.2022
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Maintained communication with clients throughout their involvement in the program.
- Created and implemented new programming ideas to keep station relevant and growing.
Education Coordinator
Pathstone
Chambersburg
09.2017 - 02.2020
- Monitored student progress and assisted students and teachers with resolving problems.
- Designed a comprehensive plan for evaluating the effectiveness of educational initiatives undertaken by the organization.
- Constructed supplemental materials for disabled, at-risk, disadvantaged, talented, and gifted students.
- Represented organization at many job fairs each year.
- Performed classroom and teacher evaluations and completed observation reports.
- Developed and implemented instructional programs.
- Conducted weekly groups to support teachers in developing positive behavioral tools and skills.
- Planned and developed educational programs, courses, workshops and other learning activities.
- Assisted in recruiting, interviewing and selecting staff members for educational programs.
- Coordinated with external vendors to ensure quality services were provided during all education events.
- Developed evaluation forms to measure student performance in educational programs.
- Planned and facilitated relevant, needs-based professional learning tools, resources and educational materials to enhance teaching skills.
- Facilitated professional development sessions for teachers focusing on new instructional strategies or technologies.
- Reviewed feedback from stakeholders such as parents, administrators, teachers, to improve overall program delivery.
- Discussed curriculum changes with department staff and principals to facilitate action plans.
- Recruited, trained and evaluated part-time staff and volunteers; directed professional development activities.
- Identified professional development needs by creating and presenting teacher surveys.
- Created content for online learning modules using video, audio, text and interactive elements.
- Provided guidance and support to teaching staff regarding curriculum development and instruction techniques.
- Implemented policies, procedures and programs to carry out educational standards and goals.
Community Education Coordinator
Horizons Academy
Colorado Springs
03.2015 - 09.2017
- Discussed curriculum changes with department staff and principals to facilitate action plans.
- Counseled students on personal, academic, vocational and behavioral issues and actualized plans to remove obstacles to success.
- Examined department needs to construct budget for teacher supplies and materials.
- Conducted weekly groups to support teachers in developing positive behavioral tools and skills.
- Identified professional development needs by creating and presenting teacher surveys.
- Assisted in the development of training materials for health educators, including handouts, brochures, and presentations.
- Worked with cross-functional teams to achieve goals.
- Coached teachers to improve instructional practices through professional development, modeling instructional strategies and feedback.
- Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Created and implemented department support framework to address district's strategic goals.
Education
Master of Science - Education
Liberty University
Lynchburg, VA05-2020
Bachelor of Science - Psychobiology
Capella University
Minneapolis, MN05-2018
Ph.D. - Health Sciences
Liberty University
Lynchburg, VASkills
- Program management
- Budget management
- Data analysis
- Policy development
- Stakeholder engagement
- Team leadership
- Community outreach
- Compliance monitoring
- Project coordination
- Effective communication
- Teamwork
- Quality assurance
- Staff development
- Strategic planning
- Public speaking
- Documentation and reporting
- Policy implementation
- Program scheduling
- Compliance management
- Performance measurement
- Team building
- Educational program planning
- Administration
Certification
- Mental Health First Aid Certified
- CPR/First Aid Adults and Children
- TCI Certified
Languages
Spanish
Professional
References
References available upon request.
Timeline
Program Director
Everstand
01.2024 - Current
Program Director
Momentum Services Limited
11.2022 - 01.2023
Program Director
Children's Christian Center
02.2020 - 11.2022
Education Coordinator
Pathstone
09.2017 - 02.2020
Community Education Coordinator
Horizons Academy
03.2015 - 09.2017
Master of Science - Education
Liberty University
Bachelor of Science - Psychobiology
Capella University
Ph.D. - Health Sciences
Liberty University
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