Mildred Payne
McKeesport
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Asst Manager
Speedway Gas Station llc
McKeesport
03.2017 - Current
- Supervised daily operations and ensured compliance with company policies.
- Managed staff scheduling and delegated tasks efficiently among team members.
- Trained new employees on store procedures and customer service standards.
Lead CSR, Dispatcher
Dish Network Corp
McKeesport
12.1998 - 09.2008
- Led a team of representatives to enhance customer satisfaction levels.
- Trained new staff on company policies and customer service protocols.
- Managed escalated customer issues and provided effective resolutions.
Education
Asociales Degree - Architectural Drafting
Triangle Tech
Pittsburgh, Pa 03.1981 - 09.1982
East Allegheny High School
N. Versailles, PaSkills
- Staff scheduling
- Task delegation
- Employee training
- Customer service
Timeline
Asst Manager
Speedway Gas Station llc
03.2017 - Current
Lead CSR, Dispatcher
Dish Network Corp
12.1998 - 09.2008
Asociales Degree - Architectural Drafting
Triangle Tech
03.1981 - 09.1982
East Allegheny High School