Milissa Garzarella
Royersford,PA
Summary
Compassionate and detail-oriented Registered Nurse with extensive experience at Suburban Community Hospital. Proven ability to enhance patient satisfaction through effective communication and patient advocacy. Skilled in intravenous catheter placement and proficient with EPIC applications, consistently delivering exceptional care while responding adeptly to diverse patient needs.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Medical Surgical/Telemetry Staff Registered Nurse
Suburban Community Hospital
05.1994 - Current
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Assisted with onboarding new staff members, providing orientation and support.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Continuously monitored and interpreted patient cardiac rhythms, responding to arrhythmias by alerting physicians, performing electrocardiograms and administering appropriate cardiac edications.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed caseload of up to 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Educated patients on wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Monitored and managed pain levels of post-surgical patients.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Started intravenous access, administered intravenous fluids, Administered blood products, did venipunctures to obtain ordered labs, administered medications, and documented patient charts in EPIC.
- Decreased medication errors by diligently following the five rights of medication administration and double-checking orders with pharmacy staff when necessary.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Updated nursing care plans.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Assisted with bedside procedures such as central line insertions, lumbar punctures, NG tube placements by ensuring proper equipment set-up and maintaining aseptic technique.
- Occasionally assumed role of charge nurse and streamlined nursing workflows by effectively delegating tasks to staff according to scope of practice guidelines.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities in the overdose population.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Assisted with staff scheduling on the unit.
Registered Nurse Diabetic Unit
Sacred Heart Hospital
05.1992 - 05.1994
- Utilized critical thinking skills to prioritize nursing interventions based on the diabetic patient needs.
- Conducted thorough patient assessments to identify hyperglycemia and hypoglycemia and provide appropriate interventions.
- Administered insulin and oral hypoglycemic medications, monitor for side effects, and teach proper injection techniques and dosing.
- Enhanced patient satisfaction by providing compassionate , holistic nursing care that addressed physical, emotional, and spiritual needs.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Bachelor of Science - Nursing
Temple University
Philadelphia, PA05-1991
Skills
- Detail-oriented approach
- Responsive to new challenges
- Compassionate patient assistance
- Experience with Pyxis medication dispensing
- Intravenous catheter placement
- Experience with EPIC applications
- Blood collection proficiency
- Patient advocacy
Certification
- Licensed registered nurse
- BLS
- ACLS - [Timeframe]
Timeline
Medical Surgical/Telemetry Staff Registered Nurse
Suburban Community Hospital
05.1994 - Current
Registered Nurse Diabetic Unit
Sacred Heart Hospital
05.1992 - 05.1994
Bachelor of Science - Nursing
Temple University
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