Miranda Museliani
Warrington
Summary
Professional Summary
Dedicated and dependable professional with experience in administrative support, team coordination, and customer service in fast-paced environments. Skilled at staying organized, communicating clearly, and supporting daily routines within a team. Known for reliability, adaptability, and a positive attitude. A quick learner committed to contributing to a welcoming and well-structured workplace. Calm and patient in busy environments and comfortable supporting structured daily routines.
Overview
3
3
years of professional experience
Work History
Hypermarket Operations Specialist
Majid Al Futtaim Hyper Markets
Georgia
06.2017 - 06.2019
- Responsible for onboarding and staff scheduling, ensuring appropriate staffing levels and smooth team integration aligned with operational goals
- Managed daily financial reporting, compliance documentation, and operational procedures, maintaining accuracy and transparency in line with company standards
- Served as key escalation point for operational challenges, demonstrating leadership and problem-solving skills in a fast-paced environment
- Supported ongoing staff training and development initiatives to maintain high performance and compliance with company policies
- Delivered exceptional customer service by promptly responding to inquiries via calls, emails, and in-person interactions, enhancing client satisfaction and loyalty
Project Coordinator / Trainer
Institute of Conflict Management
Georgia
05.2016 - 09.2018
- Developed, planned, and executed training sessions and conferences, managing all aspects of project lifecycle including budgeting and logistics
- Negotiated with local companies for resource procurement, ensuring cost-effective and timely delivery of supplies
- Delivered training programs focusing on communication, conflict resolution, and leadership skills development
- Coordinated with multiple stakeholders to ensure project success and alignment with organizational goals
Education
Ph.D. - Political Marketing: Actors And Institutions in Societies
University of Santiago De Compostela
Santiago De Compostela, Galicia, Spain12.2019
PhD. - Conflict Analysis and Management
Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia07.2019
MA. - Conflict Analysis and Management
Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia07.2017
BA. - Sociology
Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia01.2015
Skills
Communication and interpersonal skills
Team collaboration
Organization and multitasking
Customer service
Problem solving and critical thinking
Planning and coordination
Administrative support
Languages
English
Native or Bilingual
Georgian
Native or Bilingual
Spanish
Professional Working
Russian
Professional Working
Timeline
Hypermarket Operations Specialist
Majid Al Futtaim Hyper Markets
06.2017 - 06.2019
Project Coordinator / Trainer
Institute of Conflict Management
05.2016 - 09.2018
PhD. - Conflict Analysis and Management
Ivane Javakhishvili Tbilisi State University
MA. - Conflict Analysis and Management
Ivane Javakhishvili Tbilisi State University
BA. - Sociology
Ivane Javakhishvili Tbilisi State University
Ph.D. - Political Marketing: Actors And Institutions in Societies
University of Santiago De Compostela
Professional Development
Relevant Trainings & Professional Development
- Project Management Professional Certificate-Developed comprehensive skills in project planning, budgeting, risk management, and stakeholder communication—key for effective school operations and team leadership. Online, 2021-2022
- Organizer/Trainer: Conflict Management and Negotiation Courses-Led training sessions enhancing staff conflict resolution and communication skills critical for a positive educational environment. Batumi & Tbilisi, 2019-2020
- European Students for Liberty Conference -Enhanced understanding of leadership and organizational development applicable to educational settings. Madrid, Spain, 2020
- “Youth for Global Impact” & “Empowering Youth for Global Development” -Participated in global youth leadership forums, developing skills in teamwork, advocacy, and strategic planning. New York City, USA 2019-2022