Miranda Seiders
Millerstown
Summary
Detail-oriented professional with a diverse background in office management and retail operations. Known for strong conflict resolution and process improvement skills, ready to leverage expertise to enhance customer satisfaction and streamline operations.
Overview
9
9
years of professional experience
Work History
Branch Administrator
Crystal Cleaning
Harrisburg
01.2026 - Current
- Managed daily office operations for efficient branch functionality.
- Assisted in scheduling cleaning services to meet client needs.
- Coordinated with cleaning staff for project updates and task assignments.
- Maintained inventory of cleaning supplies and equipment for smooth operations.
- Handled customer inquiries and provided service information promptly.
- Organized branch documents and files for easy access and retrieval.
- Supported training sessions for new staff on company policies and procedures.
- Generated reports on service requests to improve operational efficiency.
- Processed customer orders accurately and efficiently according to established procedures.
- Updated employee records such as vacation leave requests, overtime hours worked.
- Created and maintained filing systems for records, documents, and correspondence.
- Monitored inventory levels of supplies; ordered new supplies as necessary when stock was low.
- Prepared invoices for payment processing in accordance with company policies and procedures.
Store Manager
Russlle cellular
newport
10.2025 - 01.2026
- Managed daily operations for a busy retail environment.
- Trained staff on product knowledge and customer service techniques.
- Oversaw inventory management and stock replenishment processes.
- Developed visual merchandising strategies to enhance product displays.
- Implemented promotional campaigns to drive customer engagement.
- Ensured compliance with company policies and safety standards.
- Resolved customer inquiries and complaints effectively and efficiently.
- Collaborated with team members to foster a positive work atmosphere.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
Crew Trainer
McDonald's
Newport
10.2017 - 09.2024
- Trained new crew members on food safety and sanitation protocols.
- Facilitated team meetings to discuss operational goals and improvement strategies.
- Assisted in scheduling shifts for crew members to ensure adequate coverage.
- Monitored service speed and quality during peak hours to maintain customer satisfaction.
- Provided feedback and support to staff, enhancing team performance and morale.
- Conducted regular inventory checks to ensure stock levels align with demand.
- Implemented training sessions on equipment usage and maintenance procedures.
- Collaborated with management to develop training materials for ongoing staff development.
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided constructive feedback and one-on-one coaching to employees.
- Stayed up to date on requirements of all team positions to optimize training.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Assisted management in developing strategies to improve customer service standards.
- Documented performance, safety, and customer service needs to improve operations.
Warehouse Lead
GXO
Carlisle
07.2020 - 08.2023
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Coordinated team schedules and delegated tasks among warehouse staff.
- Monitored inventory levels and facilitated timely restocking of supplies.
- Implemented process improvements to enhance operational efficiency in the warehouse.
- Trained new employees on equipment usage and warehouse procedures.
- Managed shipping and receiving processes to ensure accurate order fulfillment.
- Conducted regular inspections of equipment and maintained compliance standards.
- Communicated effectively with management regarding workflow and staffing needs.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Used computer and company software to enter shipment and inventory records.
- Staged and sorted products for loading.
- Loaded and unloaded trailers with care and efficiency.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Performed cycle counts to verify physical stock against system-generated data.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Maintained inventory records with timely updates.
Education
High School Diploma -
Newday Chater School
Mifflin, PA06-2014
Skills
- Office management
- Inventory control
- Customer service
- Report generation
- Invoice processing
- Team leadership
- Staff training
- Operational efficiency
- Communication skills
- Conflict resolution
- Problem solving
- Time management
- Detail orientation
- Process improvement
- Performance monitoring
- Report preparation
- Relationship management
- Scheduling appointments
- Office administration
- Cash handling
- Employee training
- Staff management
- Multi-tasking
- Approachable
- Reporting
- Event planning
- Sales planning
- Proficient in MS office
- Team player
- Customer relationships
Timeline
Branch Administrator
Crystal Cleaning
01.2026 - Current
Store Manager
Russlle cellular
10.2025 - 01.2026
Warehouse Lead
GXO
07.2020 - 08.2023
Crew Trainer
McDonald's
10.2017 - 09.2024
High School Diploma -
Newday Chater School