Miranda Shingara
Harrisburg
Summary
Hardworking and motivated graduate in the cybersecurity field, seeking an entry-level position to apply my knowledge and skills. My strong work ethic and dedication to improving my education for a versatile career has led me to a full-time position offer with my current internship employer. Consistent stellar reviews by professors and employers, who admire my commitment to responsibility and overall performance of tasks or projects. Pursuing a career in cyber security, information technology, and risk analysis to thrive in a fast-paced environment and contribute my qualifications.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Help Desk Analyst / Cybersecurity Intern
Higher Information Group
04.2022 - Current
- Assist the IT team in providing technical support to users, troubleshooting computer software and hardware, and creating and updating system documentation for clients
- Search firewall, email, web, or DNS logs to identify and mitigate intrusion attempts
- Install software on clients' printers and computers, and monitor emails using Barracuda Cloud and Blumira
- Complete service requests via ticketing system, phone, and email, and assist clients with updating their servers on software /hardware
- Use applications daily such as ConnectWise, IT Glue, ECI Software, Microsoft Partner Center, and Automate
Keyholder /Marketing Analyst
Bath And Body Works
06.2018 - 01.2022
- Responsible for armored car money orders, bank deposits, and shipment orders
- Calculated all data for the current week and month, and worked on conversion rates, ADS, and sales goals
- Demonstrate sales and and customer service in a fast-paced environment, and built a satisfied and loyal base through engagement
- In charge of all floorsets, marketing, and organization/placement of warehouse products
Education
Bachelor of Science - Cybersecurity And Risk Analysis
Pennsylvania State University
Associate of Science - Information Technology
Harrisburg Area Community College
Skills
- Java SQL
- Microsoft Azure Office 365
- Windows SonicWall
- Incident Response Reverse Engineering
- SIEM Active Directory
- Phishing Detection Network Security
- Log Analysis Malware Analysis
- Autopsy Wireshark
Certification
- CompTIA A+ and Network+ - in progress
- IBM Cybersecurity Analyst
- IBM Penetration Testing, Incident Response and Forensics
- INFOSEC Cyber Forensics
- Datto Certified Practitioner in SaaS Protection
- Datto Certified Deployment Specialist
- Google Data Analytics
- Microsoft Word, Excel, and Powerpoint
Timeline
Help Desk Analyst / Cybersecurity Intern
Higher Information Group
04.2022 - Current
Keyholder /Marketing Analyst
Bath And Body Works
06.2018 - 01.2022
Bachelor of Science - Cybersecurity And Risk Analysis
Pennsylvania State University
Associate of Science - Information Technology
Harrisburg Area Community College
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