Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miraya Derr

Williamsport

Summary

Results-oriented professional with extensive experience in operational efficiency and customer service at Dunkin' Donuts. Demonstrated expertise in educating customers on menu offerings while upholding food safety standards. Acknowledged for effective complaint resolution and promoting a collaborative team environment, enhancing guest experiences.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Williamsport
05.2023 - Current
  • Processed takeout orders efficiently to ensure timely meal deliveries.
  • Educated customers on menu items, ingredients, and nutritional information.
  • Resolved customer complaints professionally to enhance customer satisfaction.
  • Executed cashier duties including order taking, payment collection, and change issuance.
  • Maintained up-to-date knowledge of store policies on payments and returns.
  • Restocked kitchen supplies, ensuring availability of food products and utensils.
  • Delivered exceptional customer service to foster a welcoming environment for guests.

Education

Associate of Science - Radiology

Pennsylvania College of Technology
Williamsport, PA
06-2028

Skills

  • Assertiveness
  • Food safety practices
  • Team collaboration
  • Operational efficiency
  • Drive-thru management
  • Menu knowledge
  • Self-motivation
  • Discipline and initiative
  • Cleaning and sanitization

Timeline

Crew Member

Dunkin' Donuts
05.2023 - Current

Associate of Science - Radiology

Pennsylvania College of Technology

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Miraya Derr