Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mirel Mustafic

Carlisle,PA

Summary

Dynamic Business Development Manager with a proven track record at Nationwide, excelling in lead generation and strategic promotional planning. Skilled in Excel and adept at building relationships, I successfully negotiated long-term agreements, driving significant account growth and market expansion. Committed to delivering exceptional customer service and fostering client satisfaction.

Overview

8
8
years of professional experience

Work History

Business Development Manager

Nationwide
02.2025 - 08.2025
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Managed approximately 100 incoming calls, emails and faxes per day from customers.

Trucking Dispatcher

MHS Transportation LLC
01.2018 - 10.2024
  • Worked closely with customers to effectively resolve issues and complaints.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Coordinated dispatching of 12 drivers to accomplish daily delivery requirements.

Education

Bachelor of Science - Business Administration And Management

West Chester University of Pennsylvania
West Chester, PA
01-2017

Skills

  • Lead generation
  • Strategic promotional planning
  • Sales experience
  • Sales lead development
  • Skilled in Excel, Word, PowerPoint, Outlook, and OneDrive

Accomplishments

  • Brought in 34 new customers in 2021, with a total value of $1.8M Gross.

Languages

English
Native or Bilingual
Croatian
Native or Bilingual
Russian
Full Professional
Spanish
Limited Working

Timeline

Business Development Manager

Nationwide
02.2025 - 08.2025

Trucking Dispatcher

MHS Transportation LLC
01.2018 - 10.2024

Bachelor of Science - Business Administration And Management

West Chester University of Pennsylvania

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Mirel Mustafic