Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miriam Heppler

Phoenixville

Summary

Reliable employee seeking a clinical Social Work position in the NOVA area. Offering strong communication, dedication, and flexibility. A proponent of lifelong learning to provide the most effective services to clients.

Overview

7
7
years of professional experience

Work History

School Social Worker

Prince William County Schools
08.2023 - Current
  • Enhanced student well-being by providing individual IEP counseling sessions addressing various social, emotional, and behavioral issues.
  • Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
  • Collaborated with schools, family services and health care providers to determine services and aid with psychosocial assessments.
  • Assisted parents in navigating the special education process, ensuring proper identification and provision of services for their children.
  • Observed student behavior and developed behavioral interventions.
  • Connected families with community resources to address needs such as housing, healthcare, and financial assistance.
  • Monitored student attendance, documented truancy and submitted referrals per requirements.
  • Conduct Sociocultural Assessments with parents and caregivers for students in the Special Education evaluation process.
  • Served as a liaison between the school, family, and community agencies to ensure effective communication and collaboration around student needs.
  • Conduct preference assessments for students' behavioral intervention plans.
  • Conduct threat and suicide assessments.
  • Served as an active member of the Student Support (intervention) Team, Special Education Team, and Mental Health Team in my respective school buildings.
  • Establish rapport with students and families to gain understanding and provide support for families facing extraordinary circumstances.
  • Provide resources for immigrant, refugee, and veteran families.
  • Provide case management services.
  • Obtain provisionary school social work licensure with the state of Virginia.

School Counselor

Pottstown School District / The Lincoln Center
08.2021 - 06.2023
  • Emergency Certified elementary school counselor
  • Act as mental, emotional and behavioral support for student and staff. Provide short and long term individual and group counseling sessions to meet students' therapeutic and behavioral needs
  • IEP and 504 student counseling and team meetings
  • Identify cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals
  • Collaborated with parents, school faculty and social workers to address problems and grow student success
  • Assist in emotional regulation of Autistic Support students and classrooms
  • Participate in: leadership team, safety team, MTSS core team, and PBIS team. Crisis Prevention Institute (CPI) trained
  • Collaborated with teachers to define therapy objectives and analyze progress
  • Empowered students through counseling and skill-building exercises
  • Reviewed and discussed new students' academic credentials, interests and educational goals
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations

Clinical Intern

Rehab After Work/The Light Program
01.2022 - 08.2022
  • Clinical intern for adult substance abuse rehabilitation program (IOP and GOP) and teen mental health (PHP, IOP, and GOP)
  • Acting as group facilitator and clinical counseling intern. Facilitate intensive groups of approximately 5-10 clients per session
  • Implemented DBT treatment modalities to achieve positive outcomes for patients while working under direct supervision of clinical supervisors
  • Maintain strong client relationships. Increase client coping skill usage
  • Performed short-term therapy, provided education and responded to crisis situations
  • Treated patients with mental health issues and dual-diagnoses, including suicidality, homicidality and self-harm
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification
  • Developed and facilitated goal-oriented psycho-education and therapy groups to improve participants' quality of life

Parenting Team Intern

One Family (IE)
01.2020 - 03.2020
  • Act as agency’s intake liaison
  • Receive incoming referrals for single-parent and separated parent households, regarding families in high-level conflict, resulting in child welfare concerns
  • Act as initial point of contact between agency and new/returning clients
  • Create positive rapport with incoming clients
  • Interview and assess families’ and individuals’ needs
  • Refer clients to appropriate agency programs
  • Liaise with agency workers to ensure proper referral(s)
  • Follow-up with clients, re-assessing needs and program effectiveness.

Ongoing Caseworker

Montgomery County Office Of Children And Youth
06.2018 - 08.2019
  • Maintain caseload of 8-12 families
  • Interviewing and assessing families accepted for child welfare services
  • Assuring safety and protection of children. Acting in children’s best interest
  • Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments
  • Supervised overall client services and acted as liaison between clients, caregivers and service providers
  • Engaging families throughout goal-plan process
  • Providing variety of case management services, both in-home and placement
  • Performed discharge planning, placement monitoring and crisis intervention
  • Collaboration with external agencies and professionals to address safety concerns within family dynamics
  • Addressing concerns related to substance abuse, physical, behavioral and/or mental health, domestic violence, parenting styles, etc.
  • Managing difficult and hostile situations, de-escalating clients, maintaining personal and child safety
  • Provided crisis intervention and case management services to child, family and legal guardians
  • Case liaison between multiple team workers, including drug and alcohol counselors, mental health counselors, biological, adoptive, and foster families
  • Participate in Placement Clinical Reviews
  • Assessed needs of each client and recommended appropriate services and resources
  • Maintained high level of client confidentiality, following strict guidelines and recommendations
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment
  • Checked with newly placed children frequently to support comprehensive success and assimilation

Intake Casework Intern

Berks County Children And Youth Services
08.2017 - 05.2018
  • Participant of Child Welfare Education for Baccalaureates (CWEB) Program through University of Pittsburgh interning in BCCYS' In-Take Department
  • Receive and Investigate allegations of abuse and neglect
  • Interview families to assess validity of allegations and child safety within the home
  • Conduct pop-up and scheduled home visits to ensure child safety
  • Maintain regular contact with clients by calling and visiting clients' homes throughout investigative process
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
  • Interview, engage and assess families needs, maintain proper documentation, provide case management services.

Recovery Support Staff

Cornerstone Clubhouse
01.2017 - 05.2017
  • Gained employment with Cornerstone Clubhouse following an internship from 1/2016-5/2016.
  • Assisting adults with dual-diagnosis mental health conditions (schizoaffective disorders) to increase their professional skillset including clerical work, kitchen positions, and work study programs
  • Completing generalist roles in aiding clients in mental health recovery
  • Complete daily in-take notes and assessments
  • Oversaw individual client in work study position; promote their needs within the professional environment
  • Maintain therapeutic environment, promoting client comfortability and engagement
  • Collaborate with clients to complete daily tasks
  • Host daily morning meetings with clients
  • Collaborate with external agency to facilitate walking program among members as wellness initiative
  • Promote learning environment, encouraging clients to strengthen their working skillset

Education

Master of Counseling - School Counseling

Gwynedd Mercy University
Gwynedd Valley, PA
12.2024

Master of Social Work (MSW) - Social Work

Widener University
Chester, PA
08.2022

Bachelor of Social Work (BSW) - Social Work

West Chester University of Pennsylvania
West Chester, PA
05.2018

Skills

  • Therapy, Counseling and Confidential Services
  • Crisis Intervention Strategies, Behavior Plan creation and implementation
  • Abuse Identification and Child Welfare referrals
  • Classroom Observation
  • Student Records Maintenance
  • Mental Health Referrals
  • Conflict Management Education
  • Maintain warm, therapeutic environment

Timeline

School Social Worker

Prince William County Schools
08.2023 - Current

Clinical Intern

Rehab After Work/The Light Program
01.2022 - 08.2022

School Counselor

Pottstown School District / The Lincoln Center
08.2021 - 06.2023

Parenting Team Intern

One Family (IE)
01.2020 - 03.2020

Ongoing Caseworker

Montgomery County Office Of Children And Youth
06.2018 - 08.2019

Intake Casework Intern

Berks County Children And Youth Services
08.2017 - 05.2018

Recovery Support Staff

Cornerstone Clubhouse
01.2017 - 05.2017

Master of Counseling - School Counseling

Gwynedd Mercy University

Master of Social Work (MSW) - Social Work

Widener University

Bachelor of Social Work (BSW) - Social Work

West Chester University of Pennsylvania
Miriam Heppler