Hi, I’m
Mirleydi Muñoz Gaitán
Licenciada En Relaciones Internacionales
Overview
21
years of professional experience
12
years of post-secondary education
Work History
Agencia Y Operador De Viajes Qtarras ToursPanamá, Chitré y Bugaba
Gerente -Directora
03.2012 - Current
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Productos Avon S.A.Chitré
Gerente De Zona
06.2002 - 02.2012
Job overview
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Colegio Daniel Octavio CrespoLa Concepción Bugaba, Chiriquí, Rep. De Panamá
High School Diploma
03.1986 - 08.1991
University Overview
- Member of [Student Organization or Club Senior 1991
Universidad Latina San José, Costa Rica
Licenciatura from Relaciones Internacionales
04.1992 - 04.1997
University Overview
- Completed professional development in [Subject]
Universidad LatinaChitré, Prov. Herrera, Rep.Panamá
Posgrado from Docencia Superior
06.2008 - 06.2009
Universidad Del Caribe PanamáPanamá, Rep. De Panamá
Diplomado Internacional from Marketing De Destinos Turísticos Sostenibles
02.2019 - 06.2019
University Overview
- Member of [Student Organization or Cámara de Turismo Herrera]
Inst. Centroamericano De Administración Publica El Salvador.
Diplomado Regional A Distancia from Derecho Centroamericano
08.2021 - 10.2021
Skills
Customer Relations
Records Maintenance
Currency counting
Identification checks
Reports and documents
Sales expertise
Point of sale operation
Time management strength
Multi-tasking skill
Interpersonal ability
Product and service sales
Report generation
Staff Management
Strategic planning
Verbal and written communication
Negotiation
Budgeting
Mathematical calculations
Business administration
Sales and marketing
Improvement initiatives
Contract Management
Business Development
Key Performance Indicators
Job inspections
Search Engine Optimization
Creative merchandising
Business planning
Operations management
Project Management
Schedule optimization
Employee performance evaluations
Recruiting and interviewing
Sales growth
Accomplishments
Como Gerente en Avon, llegé con 250 vendedoras y al salir dejé una zona con más de 1000 vendedoras, capacitas, entrenadas y con metas plateadas.
En Qtarras Tours, encontré una Empresa en la quiebra, con malas referencias comerciales, hoy es una de las mejores Operadores de Azuero, con grandes logros nacionales e Internacionales, creando Ferias Turisticas apoyadas por Prom Perú en 2 oportunidades, Fam Trip apoyados por La Autoridad de Turismo de Panamá.Apertura de Sucursal en otra de las provincias-Chiriqui. Capacitación y promoción Internacional del Destino Azuero en la Embajada de Panamá en Costa Rica, Alianza con la Universidad CES de Medellin Colombia para Congresos a Enfermeras y Veterinarios. Concursos Internacionales de bandas en Colombia , Costa RIca y Europa-Italia.
Timeline
Inst. Centroamericano De Administración Publica
Diplomado Regional A Distancia from Derecho Centroamericano
08.2021 - 10.2021
Universidad Del Caribe Panamá
Diplomado Internacional from Marketing De Destinos Turísticos Sostenibles
02.2019 - 06.2019
Gerente -Directora
Agencia Y Operador De Viajes Qtarras Tours
03.2012 - Current
Universidad Latina
Posgrado from Docencia Superior
06.2008 - 06.2009
Gerente De Zona
Productos Avon S.A.
06.2002 - 02.2012
Universidad Latina
Licenciatura from Relaciones Internacionales
04.1992 - 04.1997
Colegio Daniel Octavio Crespo
High School Diploma
03.1986 - 08.1991