Misa Mateen
Philadelphia
Summary
Diligent Health care worker with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Private Client
11.2025 - Current
- Assisted clients with daily living activities, fostering independence and enhancing quality of life.
- Developed individualized support plans to meet unique needs and preferences of clients.
- Collaborated with families and interdisciplinary teams to ensure holistic care for clients.
- Monitored client progress and documented observations to inform care adjustments effectively.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Pediatric Dental Assistant
Childrens Dental Health Association
03.2025 - 11.2025
- Assisted in patient preparation and comfort during dental procedures.
- Maintained sterilization protocols to ensure a safe environment for patients.
- Developed rapport with children to ease anxiety and promote positive experiences.
- Organized and managed dental records, ensuring accuracy and confidentiality.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Documented patient dental health information, medical history, and vital signs for future reference.
Pediatric Dental Assistant
Pediatric Dental Association
08.2024 - 02.2025
- Assisted in educating families about proper oral hygiene techniques for children’s teeth and gums.
- Facilitated smooth operations within the office by monitoring supplies, ordering new inventory as needed, and keeping equipment clean and sterilized according to safety protocols.
- Provided excellent customer service by answering phone calls and scheduling appointments accurately and efficiently.
- Demonstrated expertise in providing chair-side assistance to dentists during dental procedures on pediatric patients.
- Prepared dental materials such as amalgam restorations, composite restorations, crowns and bridges as directed by the dentist.
- Developed positive relationships with patients by creating a welcoming environment and providing support throughout their visit.
- Implemented infection control measures including compliance with OSHA standards related to bloodborne pathogens training.
- Displayed outstanding interpersonal abilities when greeting visitors, responding to inquiries or addressing concerns from parents or guardians.
- Demonstrated strong knowledge of dental terminology, instruments and materials used in the office.
- Utilized superior clinical skills to assist in taking impressions, radiographs, prophylaxis and other treatments as needed.
- Educated parents on post-treatment care and preventive practices for oral health.
Shift Supervisor
Rite Aid Pharmacy
07.2022 - 04.2023
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Held team members accountable during shift by effectively coaching to improve performance.
- Complied with company standards and policies, setting example for team members.
- Coached team members, delivering candid feedback on expectations and performance.
Crew Member
McDonalds
09.2020 - 07.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Handled customer complaints in a professional and courteous manner.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Maintained cleanliness of work areas, including counters, tables and floors.
- Provided excellent customer service by greeting customers, taking orders and responding to inquiries.
- Monitored food quality and freshness throughout the shift.
- Operated fryers, grills, ovens, microwaves and other kitchen equipment safely.
Education
Certification - Dental Assistant Candidate
COYS Dental Academy
Philadelphia09.2024
Bachelor of Science (B.S.) - STEM Studies
West Chester University
West Chester, PA, US05.2024
Skills
- Clinical Support
- Procedure Support
- Inventory Management
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Health and safety requirements
- Patient care
- Social skills development
- Crisis management
Certification
- DANB Dental Assistant National Board license
- CPR Basic life
- ADAA American Dental Assistant Certification Member
- Pa Child Clearance
- Pa Mandated Reporter
Languages
Spanish
Limited Working
Timeline
Direct Support Professional
Private Client
11.2025 - Current
Pediatric Dental Assistant
Childrens Dental Health Association
03.2025 - 11.2025
Pediatric Dental Assistant
Pediatric Dental Association
08.2024 - 02.2025
Shift Supervisor
Rite Aid Pharmacy
07.2022 - 04.2023
Crew Member
McDonalds
09.2020 - 07.2022
Certification - Dental Assistant Candidate
COYS Dental Academy
Bachelor of Science (B.S.) - STEM Studies
West Chester University