Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Miyah Mayo

Pittsburgh,PA

Summary

Dynamic retail professional with proven expertise in team leadership and customer engagement at Bath & Body Works. Skilled in driving sales through effective staff training and merchandising strategies. Adept at problem-solving and maintaining operational excellence, ensuring a superior shopping experience while fostering a motivated team environment.

Overview

7
7
years of professional experience

Work History

Supervisor

Bath & Body Works
06.2020 - Current
  • Supervise and support a team of 10+ associates, delegating tasks to maintain efficient store operations and strong customer service.
  • Provide product recommendations and respond to customer inquiries regarding products, promotions, and sales events, improving the overall shopping experience.
  • Assist in driving store sales by coaching team members on customer engagement and product knowledge.
  • Maintain store cleanliness, organization, and visual merchandising standards in accordance with company guidelines.
  • Coordinate and execute store floor resets and product displays, ensuring accurate merchandising and promotional placement.

• Support management with daily operations, team coordination, and problem resolution during shifts.

  • Assisted in organizing and overseeing assignments to drive operational excellence.

Sales Associate

Forever 21
12.2018 - 01.2020
  • Maintained store cleanliness and organization during operating hours and closing shifts.

• Supported merchandising efforts by organizing displays and restocking sales floor inventory

  • Maintained visual merchandising standards, ensuring product displays aligned with brand guidelines.
  • Processed transactions efficiently using point-of-sale systems, enhancing checkout experience for customers.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.

Education

Bachelor of Science - Sport And Fitness Management

Xavier University
Cincinnati, OH
05.2022

High School Diploma -

Oakland Catholic High School
Pittsburgh, PA
05.2018

Skills

  • Team Leadership & Staff Supervision
  • Staff development
  • Customer Service & Client Engagement
  • Retail Sales & Promotions
  • Store Operations & Merchandising
  • Team Training & Task Delegation
  • Inventory & Floor Reset Execution
  • Cash Handling & POS Systems
  • Organization & Time Management
  • Recruitment and hiring
  • Problem-solving abilities
  • Computer skills

Affiliations

Alpha Kappa Alpha Sorority, Incorporated- Member

  • Participate in a service-based organization dedicated to scholarship, leadership, and community service.
  • Contribute to initiatives focused on academic excellence, community impact, and empowerment of women.

Languages

American Sign Language
Limited Working

Timeline

Supervisor

Bath & Body Works
06.2020 - Current

Sales Associate

Forever 21
12.2018 - 01.2020

Bachelor of Science - Sport And Fitness Management

Xavier University

High School Diploma -

Oakland Catholic High School
Miyah Mayo